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Hawaii Prison Communication Directory

Find messaging, video, and phone options for Hawaii correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.

22+Facilities
5+Counties
4+Providers
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Hawaii Inmate Communication Overview

Hawaii operates its state prison system through the Hawaii Department of Public Safety (DPS). Securus Technologies handles phone calls at Hawaii state correctional facilities including Halawa Correctional Facility in Aiea on Oahu, Maui Community Correctional Center in Wailuku, Hawaii Community Correctional Center in Hilo, and Oahu Community Correctional Center. Contact Securus at 800-844-6591 or visit securustech.net. Hawaii is not among the states that offer free phone calls at state facilities.

Hawaii presents unique challenges for families because many Hawaii inmates are housed on the mainland at private facilities in Arizona, Oklahoma, and other states due to overcrowding in Hawaii facilities. Families with loved ones housed out of state face additional cost and distance challenges. The DPS number is required for all mail and communication accounts. Use the Hawaii DPS inmate search at dps.hawaii.gov to find the DPS number and current facility location.

JPay handles money deposits to Hawaii inmate trust accounts. Phone contact is especially important for Hawaii families because the geographic isolation of island communities and the housing of some inmates on the mainland makes in-person visits extremely expensive or impossible. All non-privileged calls are monitored and recorded. Three-way calling is prohibited.

Which provider do Hawaii state prison families use?

Securus Technologies handles phone calls at Hawaii DPS state facilities. Contact Securus at 800-844-6591 or visit securustech.net. JPay handles money deposits at jpay.com. Use the Hawaii DPS inmate search at dps.hawaii.gov to confirm the current location. Some Hawaii inmates are housed at mainland private facilities which may use different providers.

What is the most important thing to know about Hawaii inmate housing?

Hawaii houses some inmates at mainland private facilities in Arizona, Oklahoma, and other states due to overcrowding. If your loved one is at a mainland facility, the phone and communication provider may be different from Hawaii DPS facilities. Always confirm the specific facility location using the DPS inmate search at dps.hawaii.gov before setting up accounts.

What is the most common mistake Hawaii prison families make?

Assuming all Hawaii inmates are in Hawaii facilities is very common. A significant number are housed at mainland private facilities. The phone provider and call costs at a mainland private facility in Arizona may be completely different from Securus Hawaii DPS accounts. Always confirm the actual facility location first.

Hawaii Facility Breakdown

Correctional facilities by type across the state.

2

Federal Facilities

Bureau of Prisons institutions

8

State Prisons

State department of corrections

8

County Jails

Local detention centers and jails

4

Private Facilities

Privately operated correctional facilities

Counties Covered

Major counties in Hawaii with correctional facilities.

5 counties shown

County detail pages are under development and will be available soon.

Honolulu CountyHawaii CountyMaui CountyKauai CountyKalawao County

Communication Providers in Hawaii

These providers serve correctional facilities across the state. Availability varies by facility.

JPay

Messaging, photo sharing, and money transfer for Hawaii Department of Public Safety state facilities.

View JPay Guide

Securus

Phone and video calling at Hawaii state correctional facilities.

View Securus Guide

GTL

Phone and video visitation at select Hawaii correctional centers.

View GTL Guide

CorrLinks

Email communication for federal Bureau of Prisons facilities serving Hawaii.

View CorrLinks Guide
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Featured Hawaii Facilities

Sample correctional facilities with communication information. Full facility list coming soon.

Honolulu County

Oahu Community Correctional Center

State Jail
Video CallsPhone CallsMoney Transfer
View Details
Honolulu County

Halawa Correctional Facility

State Prison
MessagingPhone CallsMoney Transfer
View Details
Maui County

Maui Community Correctional Center

State Jail
Video CallsPhone CallsMoney Transfer
View Details
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Hawaii Inmate Communication FAQ

Which provider do I use for Hawaii state prison phone calls?▼
Securus Technologies handles phone calls at Hawaii DPS state facilities. Contact Securus at 800-844-6591 or visit securustech.net. Some Hawaii inmates are housed at mainland private facilities which may use different providers. Always confirm the specific facility location at dps.hawaii.gov before setting up accounts.
Are some Hawaii inmates housed on the mainland?▼
Yes. Hawaii houses some inmates at mainland private facilities in Arizona, Oklahoma, and other states due to overcrowding in Hawaii facilities. If your loved one is at a mainland facility, the phone provider may be different from Hawaii DPS Securus accounts. Use the DPS inmate search at dps.hawaii.gov to confirm the current location.
Are phone calls free at Hawaii state prisons?▼
No. Hawaii is not among the states offering free inmate phone calls. Securus holds the DPS contract and charges per-minute rates subject to FCC caps effective April 2026. For inmates housed at mainland private facilities, rates may differ. JPay electronic messaging is a lower-cost alternative.
How do I send money to someone at a Hawaii state facility?▼
JPay handles money deposits for Hawaii DPS inmates. Visit jpay.com to deposit funds. Always include the inmate DPS number. For mainland private facility deposits, contact the specific facility to confirm the correct money transfer provider.
How do I find someone in a Hawaii state facility?▼
Use the Hawaii DPS inmate search at dps.hawaii.gov. This confirms whether your loved one is in a Hawaii facility or at a mainland private facility. Hawaii facilities include Halawa Correctional Facility in Aiea, Maui Community Correctional Center, and Oahu Community Correctional Center.
Why is phone contact so important for Hawaii families?▼
Hawaii's island geography makes in-person prison visits expensive. For families with loved ones housed at mainland facilities in Arizona or Oklahoma, in-person visits may be nearly impossible due to cost. Phone calls and electronic messaging are often the only practical way to maintain regular contact.
What are the main Hawaii state correctional facilities?▼
Major Hawaii DPS facilities include Halawa Correctional Facility in Aiea on Oahu, Oahu Community Correctional Center, Maui Community Correctional Center in Wailuku, Hawaii Community Correctional Center in Hilo, and Kauai Community Correctional Center in Lihue.
What happens if my loved one transfers from a mainland facility back to Hawaii?▼
When someone transfers from a mainland private facility back to a Hawaii DPS facility, the provider changes to Securus. Confirm the new facility using the DPS inmate search at dps.hawaii.gov and create new accounts if needed. Mainland facility accounts may not transfer to Hawaii DPS accounts.

Communication Options in Hawaii

Browse every way families stay connected with incarcerated loved ones.

Messaging

Electronic messaging providers and rules.

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Video Calls

Video visitation scheduling and providers.

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Photo Sharing

Approved photo delivery services.

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Phone Calls

Inmate calling providers and rates.

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Money Transfer

Send funds to commissary and phone accounts.

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Find All Hawaii Communication Options

Search 22+ correctional facilities across Hawaii. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.

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