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Terms of Service

The terms governing your use of Inmate Text App.

Last reviewed: June 2026

Acceptance of Terms

By accessing or using Inmate Text App, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use this website.

We may update these terms at any time. When we make changes, we will update the date at the top of this page. Continued use of the website after changes are posted means you accept the updated terms.

What This Website Is

Inmate Text App is an independent information directory. We help families, friends, and legal contacts find communication options at correctional facilities across the United States.

This website:

  • Provides general information about inmate communication services
  • Lists and compares providers such as JPay, CorrLinks, ConnectNetwork, and others
  • Describes correctional facilities and the communication options available at them
  • Publishes guides and educational content about prison communication

This website does not:

  • Send or receive messages on behalf of inmates or their contacts
  • Access inmate accounts or prison management systems
  • Process payments for any communication service
  • Facilitate direct communication between inmates and anyone outside
  • Replace any official communication provider or prison service

Informational Use Only

All content on this website is provided for general informational purposes. Information about facilities, providers, pricing, and communication rules may change at any time without notice.

Always verify current information directly with the correctional facility or communication provider before making decisions or spending money based on anything you read here.

No Legal Advice

Nothing on this website is legal advice. We are not attorneys. We do not have a legal relationship with you. If you have legal questions about an incarcerated person, their rights, their case, or how to communicate with them in a legal context, consult a licensed attorney in the appropriate jurisdiction.

No Relationship with Correctional Authorities

Inmate Text App has no affiliation with any federal, state, or local correctional facility, Department of Corrections, county jail, detention center, the Federal Bureau of Prisons, or any inmate communication provider.

We cannot contact facilities on your behalf, influence communication policies, resolve account issues with providers, or intervene in any matter involving an incarcerated individual.

User Responsibilities

When using this website, you agree to:

  • Use it only for lawful purposes
  • Not attempt to disrupt, damage, or overload the website or its infrastructure
  • Not attempt to gain unauthorized access to any part of the platform
  • Provide accurate information when you subscribe to updates or create an account
  • Not impersonate another person or entity
  • Comply with all applicable federal, state, and local laws

Website Availability

We work to keep this website available and running well, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to scheduled maintenance, unplanned outages, or circumstances outside our control such as infrastructure failures or connectivity issues.

We are not responsible for any loss or inconvenience caused by planned or unplanned downtime.

Content Ownership and Intellectual Property

The written content, guides, design, and code of this website are owned by Inmate Text App. You may not reproduce, copy, scrape, or redistribute this content in any form without written permission.

Provider names, logos, and trademarks belong to their respective companies. We reference these for identification and comparison purposes only. Our use of these names does not imply any endorsement by or affiliation with those companies.

Third-Party Links

This website contains links to external websites including communication providers, government resources, and other information sources. These links are provided as a convenience.

We do not control external websites. We are not responsible for their content, accuracy, availability, or privacy practices. Following a link means you leave Inmate Text App and are subject to the terms and policies of that destination site.

Accuracy Disclaimer

We make reasonable efforts to provide accurate, current information. However, we cannot guarantee that all content is up to date at all times.

Facility communication rules, provider pricing, approved services, and available features change regularly. Policies can differ between facilities even within the same provider network. We are not responsible for:

  • Outdated facility or provider information
  • Errors or omissions in any content on this site
  • Decisions made based on information here without verifying it directly
  • Actions taken by third-party providers listed on this site

Limitation of Liability

To the fullest extent permitted by applicable law, Inmate Text App and its owners, employees, and contributors are not liable for:

  • Direct or indirect damages resulting from your use of this website
  • Losses related to your reliance on information published here
  • Problems with third-party services linked from this website
  • Interruptions, errors, or delays in website availability

Since this website is free to use, our total liability to you for any claim is limited to zero dollars, to the extent permitted by law.

Changes to Services

We reserve the right to add, modify, or remove any feature or content on this platform at any time. We may change the scope of what we offer, introduce premium features in the future, or discontinue any part of the service.

Where these changes affect existing users significantly, we will make a reasonable effort to provide advance notice.

Account Termination

If account features are available, we reserve the right to suspend or terminate accounts that violate these terms, use the platform for unlawful purposes, or engage in behavior that harms other users or the platform.

You may delete your account at any time. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

Governing Law

These terms are governed by the laws of the United States. Any disputes arising from your use of this website will be handled in accordance with applicable federal law and the laws of the state in which Inmate Text App operates.

Contact

If you have questions about these Terms of Service or how they apply to your use of this website, contact us at:

support@inmatemessaging.com