Utah State Correctional Facility
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- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- 4,000 approx.
- Established
- 2022
- Operated By
- Utah Department of Corrections (UDOC)
Utah State Correctional Facility Inmate Communication Overview
Utah State Correctional Facility is Utah's primary state prison, operated by the Utah Department of Corrections and located in Salt Lake City in Salt Lake County. The facility opened in September 2022, replacing the former Utah State Prison in Draper that had operated since 1951. The new USCF is a modern facility designed to consolidate most of Utah's maximum and medium security male inmates in a single location within the Salt Lake Valley. Its location inside the city limits of Salt Lake City — on the west side near the Salt Lake City International Airport — makes it more centrally accessible than the old Draper facility south of the city.
Communication at Utah State Correctional Facility follows Utah DOC provider contracts. JPay handles electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their Utah DOC number to begin correspondence. GTL manages phone calls and video visitation under the UDOC statewide contract. The standard two-platform model applies: JPay for messaging and money, GTL for phone and video. Accounts are separate and funding does not transfer between platforms.
USCF's location in Salt Lake City, near the airport and I-80, makes it accessible from across the Wasatch Front metropolitan area. Ogden families are about 40 miles north, and Provo families are about 50 miles south. For families in southern or eastern Utah — St. George, Moab, Price — the drive is longer, making JPay messaging and GTL video visits important for maintaining regular contact without the trip. Utah DOC accounts work system-wide and carry over if an inmate transfers to another Utah facility.
Facility Information
Contact details and location information for this correctional facility.
Address
1000 W. Cooley Street, Salt Lake City, UT 84104
Main Phone
(801) 545-5500
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Utah State Correctional Facility.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires Utah DOC number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available. Schedule in advance through GTL.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to UDOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Utah State Correctional Facility
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses Utah DOC number.
Learn More About JPayGTL
Phone calls and video visitation under the Utah DOC statewide contract.
Learn More About GTLCommunication Rules at Utah State Correctional Facility
- USCF is a new facility that replaced the old Draper prison. Confirm the current facility name when setting up accounts.
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- Messages are reviewed by UDOC staff before delivery.
- UDOC system-wide accounts carry over if the inmate transfers to another Utah facility.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Utah State Correctional Facility
Common questions from families about communication at this facility.
- How do I message someone at Utah State Correctional Facility?
- Create a JPay account at jpay.com and add the inmate using their Utah DOC number. Purchase stamps and compose your message. UDOC staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from USCF?
- Phone calls use GTL. Create an account at telmate.com or through the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate calls you from facility phones.
- Is this a new facility? What happened to the old Utah State Prison in Draper?
- Yes. The Utah State Correctional Facility opened in September 2022, replacing the Utah State Prison in Draper that had operated since 1951. The new facility is in Salt Lake City near the airport. If you had an account set up for the old Draper prison, you may need to update the facility name on your JPay and GTL accounts.
- Is video visitation available at USCF?
- Yes, through GTL. Log into your GTL account, search for Utah State Correctional Facility, and schedule an available slot in advance.
- How do I send money to a USCF inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Utah State Correctional Facility. Add funds via debit or credit card. Processing typically takes one to two business days.
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