Arizona State Prison Complex Florence
Find messaging, video, and phone options for Arizona State Prison Complex Florence. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Closed
- Inmate Capacity
- Not available
- Established
- 1908
- Operated By
- Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR)
Arizona State Prison Complex Florence Inmate Communication Overview
Arizona State Prison Complex Florence closed in 2022 and no longer houses inmates. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) deactivated the aging complex, the state's oldest prison site, and transferred its population to other facilities, including the CoreCivic-run La Palma Correctional Center in Eloy. The complex stood in the town of Florence in Pinal County, roughly 60 miles southeast of Phoenix, and had operated since 1908.
Before closure, communication at ASPC Florence followed ADCRR provider contracts: JPay for electronic messaging, photo sharing, and money transfers, and Securus for phone calls and video visitation. Those accounts no longer apply to this facility. People housed at Florence were transferred to other Arizona facilities when the complex closed. Use the ADCRR inmate search to confirm a person's current housing location before setting up or funding any account.
One function remains at the Florence site: the Central Unit execution chamber is still Arizona's execution site. ADCRR material from March 2025 describes the Florence facility as no longer used to house inmates, and the March 19, 2025 execution of Aaron Gunches took place there. Do not send mail, money, or visit requests to the old Florence address. Use the ADCRR inmate search at corrections.az.gov to confirm current housing, then follow the communication setup for the facility where the person is now housed.
Facility Information
Contact details and location information for this correctional facility.
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Communication Options
Available communication services at Arizona State Prison Complex Florence.
Messaging
Electronic messages to and from the inmate.
Facility closed in 2022. No messaging service at this facility.
Video Calls
Remote or in-person video visitation.
Facility closed in 2022. No video visitation at this facility.
Photo Sharing
Send approved digital or physical photos.
Facility closed in 2022. No photo service at this facility.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Facility closed in 2022. No phone service at this facility.
Money Transfer
Send funds to commissary or phone accounts.
Facility closed in 2022. Do not send money to this facility.
Communication Providers at Arizona State Prison Complex Florence
These providers operate communication services at this facility. Each may cover different services.
Communication Rules at Arizona State Prison Complex Florence
- ASPC Florence closed in 2022 and no longer houses inmates.
- Do not send mail, money, or visit requests to the old Florence address.
- Use the ADCRR inmate search to confirm current housing before setting up or funding any account.
- The Central Unit execution chamber remains Arizona's execution site.
- Existing JPay and Securus accounts may carry over to the facility where the person is now housed. Confirm with the new facility before funding anything.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Arizona State Prison Complex Florence
Common questions from families about communication at this facility.
- Is ASPC Florence closed?
- Yes. ADCRR deactivated the complex in 2022 and transferred its population to other facilities, including the CoreCivic-run La Palma Correctional Center in Eloy. The facility no longer houses inmates.
- How do I find where someone from ASPC Florence was transferred?
- Use the ADCRR Inmate Data Search at corrections.az.gov/inmate-data-search and search by name or ADCRR number. Confirm current housing before setting up or funding any account.
- Can I still use my JPay or Securus account?
- Those accounts no longer apply to Florence. JPay and Securus serve other Arizona facilities, so an existing account may carry over to the facility where the person is now housed. Confirm with the new facility before funding anything.
- Is the execution chamber at Florence still used?
- Yes. The Central Unit execution chamber remains Arizona's execution site. ADCRR material from March 2025 describes the Florence facility as no longer used to house inmates, and the March 19, 2025 execution took place there.
- Can I visit or send mail to ASPC Florence?
- No. Do not send mail, money, or visit requests to the old Florence address. Use the ADCRR inmate search to find the person's current housing location.
Troubleshooting at Arizona State Prison Complex Florence
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
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