Rhode Island Prison Communication Directory
Find messaging, video, and phone options for Rhode Island correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.
Rhode Island Inmate Communication Overview
Rhode Island operates its state prison system through the Rhode Island Department of Corrections (RIDOC). GTL ViaPath Technologies through ConnectNetwork handles phone calls at Rhode Island state correctional facilities. Visit connectnetwork.com or call 877-650-4249 to set up an account. Rhode Island operates a unified correctional system similar to Delaware, Vermont, and Connecticut, meaning the state DOC handles both pretrial detention and sentenced incarceration. There are no traditional county jails in Rhode Island.
Rhode Island is not among the states that offer free phone calls at state prisons. The RIDOC number is required for all communication accounts and mail. Use the RIDOC inmate search at doc.ri.gov to find the number and current facility. Rhode Island facilities are concentrated at the Adult Correctional Institutions (ACI) complex in Cranston, which includes Maximum Security, Medium Security, Minimum Security, the Intake Service Center, and the Women's Division.
Since Rhode Island operates a unified system, the same GTL ViaPath ConnectNetwork provider handles all RIDOC facilities regardless of whether someone is in pretrial detention or serving a sentence. JPay handles money deposits to Rhode Island inmate trust accounts. All non-privileged calls are monitored and recorded. Three-way calling is prohibited. For federal inmates in Rhode Island use CorrLinks for messaging and ConnectNetwork for calls which are separate federal systems.
Which provider do Rhode Island state prison families use?
GTL ViaPath Technologies through ConnectNetwork handles phone calls at all RIDOC facilities. Visit connectnetwork.com or call 877-650-4249. JPay handles money deposits at jpay.com. Rhode Island operates a unified system with no county jails. All incarcerated people regardless of case status are under RIDOC. Use the RIDOC inmate search at doc.ri.gov to find the number and facility.
What makes Rhode Island's correctional system unique?
Rhode Island operates a unified correctional system where the state DOC handles both pretrial detention and sentenced incarceration. All RIDOC facilities are concentrated at the Adult Correctional Institutions complex in Cranston. There are no county jails in Rhode Island. This means one provider system covers all incarcerated people in the state regardless of case status.
What is the most common mistake Rhode Island prison families make?
Not having the RIDOC number before setting up accounts is very common. Find it through the RIDOC inmate search at doc.ri.gov before attempting account setup. Since Rhode Island has no county jails all incarcerated people are under RIDOC. Confirm current facility at the ACI Cranston complex using doc.ri.gov before sending mail or setting up accounts.
Rhode Island Facility Breakdown
Correctional facilities by type across the state.
Counties Covered
Major counties in Rhode Island with correctional facilities.
County detail pages are under development and will be available soon.
Communication Providers in Rhode Island
These providers serve correctional facilities across the state. Availability varies by facility.
JPay
Messaging, photo sharing, and money transfer for Rhode Island Department of Corrections facilities.
View JPay GuideSecurus
Phone and video calling at Rhode Island Adult Correctional Institutions facilities.
View Securus GuideCorrLinks
Email communication for federal Bureau of Prisons facilities serving Rhode Island.
View CorrLinks GuideFeatured Rhode Island Facilities
Sample correctional facilities with communication information. Full facility list coming soon.
ACI Medium Security
ACI Intake Service Center
Rhode Island Inmate Communication FAQ
Which provider do I use for Rhode Island state prison phone calls?▼
Does Rhode Island have county jails?▼
Are phone calls free at Rhode Island state facilities?▼
How do I find someone at a Rhode Island state facility?▼
How do I send money to someone at a Rhode Island state facility?▼
What are the Rhode Island ACI facilities in Cranston?▼
Can I send electronic messages to someone at a Rhode Island facility?▼
What happens when my loved one moves between Rhode Island facilities?▼
Communication Options in Rhode Island
Browse every way families stay connected with incarcerated loved ones.
Find All Rhode Island Communication Options
Search 28+ correctional facilities across Rhode Island. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.