Skip to main content
Northeast • State Directory

Rhode Island Prison Communication Directory

Find messaging, video, and phone options for Rhode Island correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.

28+Facilities
5+Counties
4+Providers

Rhode Island Inmate Communication Overview

Rhode Island operates its state prison system through the Rhode Island Department of Corrections (RIDOC). GTL ViaPath Technologies through ConnectNetwork handles phone calls at Rhode Island state correctional facilities. Visit connectnetwork.com or call 877-650-4249 to set up an account. Rhode Island operates a unified correctional system similar to Delaware, Vermont, and Connecticut, meaning the state DOC handles both pretrial detention and sentenced incarceration. There are no traditional county jails in Rhode Island.

Rhode Island is not among the states that offer free phone calls at state prisons. The RIDOC number is required for all communication accounts and mail. Use the RIDOC inmate search at doc.ri.gov to find the number and current facility. Rhode Island facilities are concentrated at the Adult Correctional Institutions (ACI) complex in Cranston, which includes Maximum Security, Medium Security, Minimum Security, the Intake Service Center, and the Women's Division.

Since Rhode Island operates a unified system, the same GTL ViaPath ConnectNetwork provider handles all RIDOC facilities regardless of whether someone is in pretrial detention or serving a sentence. JPay handles money deposits to Rhode Island inmate trust accounts. All non-privileged calls are monitored and recorded. Three-way calling is prohibited. For federal inmates in Rhode Island use CorrLinks for messaging and ConnectNetwork for calls which are separate federal systems.

Which provider do Rhode Island state prison families use?

GTL ViaPath Technologies through ConnectNetwork handles phone calls at all RIDOC facilities. Visit connectnetwork.com or call 877-650-4249. JPay handles money deposits at jpay.com. Rhode Island operates a unified system with no county jails. All incarcerated people regardless of case status are under RIDOC. Use the RIDOC inmate search at doc.ri.gov to find the number and facility.

What makes Rhode Island's correctional system unique?

Rhode Island operates a unified correctional system where the state DOC handles both pretrial detention and sentenced incarceration. All RIDOC facilities are concentrated at the Adult Correctional Institutions complex in Cranston. There are no county jails in Rhode Island. This means one provider system covers all incarcerated people in the state regardless of case status.

What is the most common mistake Rhode Island prison families make?

Not having the RIDOC number before setting up accounts is very common. Find it through the RIDOC inmate search at doc.ri.gov before attempting account setup. Since Rhode Island has no county jails all incarcerated people are under RIDOC. Confirm current facility at the ACI Cranston complex using doc.ri.gov before sending mail or setting up accounts.

Counties Covered

Major counties in Rhode Island with correctional facilities.

5 counties shown

County detail pages are under development and will be available soon.

Providence CountyKent CountyBristol CountyNewport CountyWashington County

Communication Providers in Rhode Island

These providers serve correctional facilities across the state. Availability varies by facility.

JPay

Messaging, photo sharing, and money transfer for Rhode Island Department of Corrections facilities.

View JPay Guide

Securus

Phone and video calling at Rhode Island Adult Correctional Institutions facilities.

View Securus Guide

GTL

Phone and video visitation at select Rhode Island correctional facilities.

View GTL Guide

CorrLinks

Email communication for federal Bureau of Prisons facilities serving Rhode Island.

View CorrLinks Guide

Featured Rhode Island Facilities

Sample correctional facilities with communication information. Full facility list coming soon.

Providence County

ACI Maximum Security

State Prison
MessagingPhone CallsMoney Transfer
View Details
Providence County

ACI Medium Security

State Prison
MessagingPhone CallsVideo CallsMoney Transfer
View Details
Providence County

ACI Intake Service Center

State Jail
Video CallsPhone CallsMoney Transfer
View Details

Rhode Island Inmate Communication FAQ

Which provider do I use for Rhode Island state prison phone calls?▼
GTL ViaPath Technologies through ConnectNetwork handles phone calls at all RIDOC Rhode Island state facilities. Visit connectnetwork.com or call 877-650-4249. You need the inmate RIDOC number. Find it at doc.ri.gov. Rhode Island has not eliminated phone fees. FCC rate caps effective April 2026 apply.
Does Rhode Island have county jails?▼
No. Rhode Island operates a unified correctional system where the state DOC handles both pretrial detention and sentenced incarceration. All facilities are concentrated at the Adult Correctional Institutions complex in Cranston. There are no county jails in Rhode Island so one GTL ViaPath ConnectNetwork system covers all incarcerated people statewide.
Are phone calls free at Rhode Island state facilities?▼
No. Rhode Island is not among the states offering free inmate phone calls. GTL ViaPath holds the RIDOC contract and charges per-minute rates subject to FCC caps effective April 2026. JPay electronic messaging and written mail are lower-cost alternatives.
How do I find someone at a Rhode Island state facility?▼
Use the RIDOC inmate search at doc.ri.gov. All Rhode Island facilities are part of the Adult Correctional Institutions complex in Cranston including Maximum Security, Medium Security, Minimum Security, Intake Service Center, and Women's Division. For federal inmates in Rhode Island use the Bureau of Prisons locator at bop.gov.
How do I send money to someone at a Rhode Island state facility?▼
JPay handles money deposits for RIDOC state facilities. Visit jpay.com to deposit funds. Always include the inmate RIDOC number. Since Rhode Island has no county jails JPay covers all RIDOC incarcerated people statewide.
What are the Rhode Island ACI facilities in Cranston?▼
The Adult Correctional Institutions complex in Cranston includes Maximum Security, Medium Security, Minimum Security, the Intake Service Center, and the Women's Division. All are operated by RIDOC. Use the inmate search at doc.ri.gov to confirm which specific unit your loved one is in.
Can I send electronic messages to someone at a Rhode Island facility?▼
Electronic messaging availability at RIDOC may vary by unit. JPay provides messaging at some Rhode Island facilities. Contact the specific unit or check doc.ri.gov to confirm whether electronic messaging is available. Written mail is accepted at RIDOC facilities with the RIDOC number on every envelope.
What happens when my loved one moves between Rhode Island facilities?▼
Since Rhode Island operates a unified DOC system all facilities use GTL ViaPath ConnectNetwork. Transfers within RIDOC should be seamless for your ConnectNetwork account. Confirm the new unit at the ACI Cranston complex using the RIDOC inmate search at doc.ri.gov and update your mailing address if needed.

Find All Rhode Island Communication Options

Search 28+ correctional facilities across Rhode Island. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.