Rhode Island Prison Communication Directory

Rhode Island has one of the most centralized correctional systems in the United States. The Rhode Island Department of Corrections operates the Adult Correctional Institutions, a campus in Cranston that serves as the state's near-complete corrections infrastructure. The ACI campus houses maximum security, medium security, minimum security, a women's facility, and an intake and detention unit, all within a single complex. Rhode Island abolished its county jail system decades ago, and the state's five counties, Providence, Kent, Bristol, Newport, and Washington, have no independent detention role. Virtually every person in Rhode Island state custody passes through or is held at the Cranston campus.

JPay is the primary platform for Rhode Island Department of Corrections facilities at the ACI, supporting messaging, money transfer, and photo sharing. Securus and GTL provide phone and video services at the complex. Because the ACI campus is a consolidated facility, families dealing with any Rhode Island state case are dealing with a single administrative system rather than a fragmented state-and-county patchwork. Federal Bureau of Prisons cases involving Rhode Island residents are housed at federal facilities in Connecticut, Massachusetts, or other neighboring states, and those inmates use CorrLinks for electronic communication.

Rhode Island families have the advantage of dealing with one of the simplest state correctional administrative structures in the country. When a family member is in Rhode Island state custody, the ACI campus in Cranston is the relevant facility regardless of which county the case originated in. The main questions are which unit within the ACI complex applies and what provider access is available at that security level. This directory provides facility and provider information for Rhode Island so families can confirm the correct communication setup and get started with the process.