Marble Valley Regional Correctional Facility
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- Facility Type
- State Facility
- Security Level
- Multi-Custody
- Inmate Capacity
- Not available
- Established
- 1980
- Operated By
- Vermont Department of Corrections
Marble Valley Regional Correctional Facility Inmate Communication Overview
Marble Valley Regional Correctional Facility is a Vermont Department of Corrections facility in Rutland, Vermont. It opened in 1980 and holds male and female pretrial and sentenced inmates. A historic marble wall from the 1878 Rutland House of Correction survives at the site.
Phone calls, video visits, and messaging at Marble Valley Regional Correctional Facility run through ICSolutions under the Vermont DOC contract.
Visitation follows Vermont DOC rules. Visitors must be approved and bring valid photo identification. All calls and visits are monitored and recorded.
Facility Information
Contact details and location information for this correctional facility.
Address
167 State Street, Rutland, VT 05701
Main Phone
(802) 786-5830
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Name, ID Number Marble Valley Regional Correctional Facility 167 State Street Rutland, VT 05701
Include the inmate name and ID on all mail.
Visiting Hours
Visits follow Vermont DOC visitation policy (Policy 327); confirm the schedule with the facility before traveling.
Bail / Bond
Bail applies only to pretrial detainees and is set by the court, not the facility.
Fax
(802) 786-5843
Communication Options
Available communication services at Marble Valley Regional Correctional Facility.
Messaging
Electronic messages to and from the inmate.
Provider: ICSolutions
Electronic messaging through ICSolutions.
Video Calls
Remote or in-person video visitation.
Provider: ICSolutions
Video visits through ICSolutions. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Photo sharing options are not confirmed. Confirm with the facility.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ICSolutions
Phone calls through ICSolutions.
Money Transfer
Send funds to commissary or phone accounts.
Deposit options are not confirmed. Confirm the current method with the facility before sending money.
Communication Providers at Marble Valley Regional Correctional Facility
These providers operate communication services at this facility. Each may cover different services.
ICSolutions
ICSolutions provides phone service, video visits, and messaging under the Vermont DOC contract.
View ICSolutions ServicesCommunication Rules at Marble Valley Regional Correctional Facility
- Confirm the current phone and video vendor with the facility before creating any paid account.
- Visitors must be approved and bring a valid government-issued photo ID.
- Follow the Vermont DOC dress code. Inappropriate clothing will get your visit denied.
- All calls and visits are monitored and recorded.
- Confirm visiting hours before traveling, since schedules vary.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Marble Valley Regional Correctional Facility
Common questions from families about communication at this facility.
- Which company handles phone calls at Marble Valley Regional Correctional Facility?
- Phone calls run through ICSolutions under the Vermont DOC contract.
- How do I visit someone at Marble Valley Regional Correctional Facility?
- Visitors must be approved. Bring valid photo ID and follow Vermont DOC visiting rules. Confirm visiting hours before traveling.
- What is the marble wall at Marble Valley?
- A historic marble wall from the 1878 Rutland House of Correction survives at the site. The current facility opened in 1980.
- How do I find out if someone is at Marble Valley Regional Correctional Facility?
- Call the facility at (802) 786-5830 with the inmate's full name and date of birth to confirm custody.
- What is the mailing address for an inmate at Marble Valley Regional Correctional Facility?
- Address mail to: Inmate Name, ID Number, Marble Valley Regional Correctional Facility, 167 State Street, Rutland, VT 05701.
- Can I call an inmate at Marble Valley Regional Correctional Facility?
- No. Inmates make outgoing calls only; you cannot call an inmate directly. Phone calls run through ICSolutions.
- How do I stop or block calls from an inmate at Marble Valley Regional Correctional Facility?
- Contact ICSolutions to block calls from the facility, or ask the inmate to remove your number from their approved call list.
- How does bail work at Marble Valley Regional Correctional Facility?
- Bail applies only to pretrial detainees and is set by the court, not the facility. Contact the court or a licensed bail bondsman for bond amounts and posting procedures.
- Does Marble Valley hold women too?
- Yes. Marble Valley houses both male and female pretrial and sentenced inmates.
- Is Marble Valley Regional Correctional Facility in Vermont or Alabama?
- Marble Valley Regional Correctional Facility is located in Rutland, Vermont, and is operated by the Vermont Department of Corrections. There is no currently operating facility by this name in Alabama's state prison system.
Troubleshooting at Marble Valley Regional Correctional Facility
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
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