Idaho State Correctional Institution
Find messaging, video, and phone options for Idaho State Correctional Institution. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Medium / Close
- Inmate Capacity
- 1,400 approx.
- Established
- 1973
- Operated By
- Idaho Department of Correction (IDOC)
Idaho State Correctional Institution Inmate Communication Overview
Idaho State Correctional Institution (ISCI) is the primary state prison complex operated by the Idaho Department of Correction, located near Kuna in Ada County, about 20 miles southwest of downtown Boise. The facility is the hub of Idaho's correctional system, housing adult male inmates at medium and close-security classifications and serving as the intake and assessment center for the Idaho DOC. Kuna is a small city on the edge of the Boise metropolitan area, and the prison complex sits in the agricultural plain southwest of the city. ISCI is among the largest correctional facilities in Idaho and is central to the state's prison administration.
Communication at ISCI follows Idaho DOC provider contracts. JPay handles electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their Idaho DOC number to begin correspondence. GTL manages phone calls and video visitation under the IDOC statewide contract. The standard two-platform model applies: JPay for messaging and money, GTL for phone and video. Each platform requires a separate account, and stamps and phone credits are not interchangeable between them.
ISCI's location about 20 miles from downtown Boise makes it more accessible for Boise-area families than many rural Idaho facilities. US-20 and US-26 connect the Boise metro area to Kuna and the surrounding region. For families in Twin Falls, Pocatello, or Idaho Falls, the facility is further afield but still within the range of a day trip on Idaho's highway network. Idaho DOC accounts created for ISCI carry over to any other Idaho state facility if an inmate is reclassified and transferred elsewhere in the system.
Facility Information
Contact details and location information for this correctional facility.
Address
13400 S. Pleasant Valley Road, Kuna, ID 83634
Main Phone
(208) 331-2900
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Idaho State Correctional Institution.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires Idaho DOC number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available. Schedule in advance through GTL.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to IDOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Idaho State Correctional Institution
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses Idaho DOC number.
Learn More About JPayGTL
Phone calls and video visitation under the Idaho DOC statewide contract.
Learn More About GTLCommunication Rules at Idaho State Correctional Institution
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- Messages are reviewed by IDOC staff before delivery.
- IDOC system-wide accounts carry over if the inmate transfers to another Idaho facility.
- Video visits must be scheduled in advance through GTL.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Idaho State Correctional Institution
Common questions from families about communication at this facility.
- How do I message someone at Idaho State Correctional Institution?
- Create a JPay account at jpay.com and add the inmate using their Idaho DOC number. Purchase stamps and send your message. IDOC staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from ISCI?
- Phone calls use GTL. Create an account at telmate.com or through the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate calls you from facility phones.
- How far is ISCI from downtown Boise?
- ISCI is near Kuna, about 20 miles southwest of downtown Boise — roughly a 25 to 30-minute drive. For Boise-area families, in-person visits are very accessible. For families in Twin Falls or Pocatello, the drive is longer but manageable as a day trip.
- Does ISCI serve as an intake facility?
- Yes. ISCI serves as the Idaho DOC's primary intake and assessment center. Newly sentenced inmates typically enter the system here before being classified and assigned to a permanent facility. If your loved one recently entered the Idaho system, they may be at ISCI temporarily during the assessment period.
- How do I send money to an ISCI inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Idaho State Correctional Institution. Add funds via debit or credit card. Processing typically takes one to two business days.
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