Idaho Prison Communication Directory
Find messaging, video, and phone options for Idaho correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.
Idaho Inmate Communication Overview
Idaho operates its state prison system through the Idaho Department of Correction (IDOC). ICSolutions handles phone calls at all Idaho state correctional facilities through a contract with IDOC. Visit icscorrections.com or call 888-506-8407 to set up an account. Idaho DOC transitioned from JPay tablets to free ViaPath Bridge tablets in May 2025. Inmates receive free ViaPath tablets for messaging and electronic communication. Voice-only phone calls increased to $0.08 per minute starting April 1, 2026 to offset rising facility costs.
Idaho county jails use their own phone vendors independently from IDOC state facilities. Ada County Jail in Boise uses GettingOut by Telmate at 866-516-0115. Kootenai County Jail in Coeur d'Alene lists CTEL as its provider. Bannock County Detention Center in Pocatello uses Securus. ICSolutions serves some other Idaho county jails. Always confirm the specific provider for each county facility. Use the IDOC offender search at idoc.idaho.gov to find the IDOC number and current facility.
The IDOC number is required for all mail and communication accounts. IDOC provides free ViaPath Bridge tablets to inmates for electronic messaging. Families create a ViaPath account to send messages through the tablet system. Physical mail goes directly to Idaho state facilities with the IDOC number on every envelope. Idaho is not among the states that offer free phone calls but the tablet messaging system provides a lower-cost communication alternative.
Which provider do Idaho state prison families use?
ICSolutions handles phone calls at all IDOC Idaho state facilities. Visit icscorrections.com or call 888-506-8407. Idaho DOC provides free ViaPath Bridge tablets to inmates for electronic messaging. Voice-only calls cost $0.08 per minute as of April 2026. Use the IDOC offender search at idoc.idaho.gov to find the IDOC number and current facility.
What is the ViaPath tablet program at Idaho DOC?
Idaho DOC transitioned from JPay to free ViaPath Bridge tablets in May 2025. Inmates receive these tablets for electronic messaging and digital communication. Families create a ViaPath account to send messages. The tablet transition means content purchased on JPay is no longer accessible. Voice-only phone calls through ICSolutions cost $0.08 per minute.
What is the most common mistake Idaho prison families make?
Using Ada County Jail accounts for IDOC state prisons is very common. Ada County in Boise uses GettingOut by Telmate while IDOC state prisons use ICSolutions. These are completely different systems. Also families who had JPay accounts for messaging before May 2025 need to transition to ViaPath accounts for the new tablet system.
Idaho Facility Breakdown
Correctional facilities by type across the state.
Counties Covered
Major counties in Idaho with correctional facilities.
County detail pages are under development and will be available soon.
Communication Providers in Idaho
These providers serve correctional facilities across the state. Availability varies by facility.
JPay
Messaging, photo sharing, and money transfer for Idaho Department of Correction state facilities.
View JPay GuideSecurus
Phone and video calling at Idaho state prisons and county detention facilities.
View Securus GuideCorrLinks
Email communication for federal Bureau of Prisons facilities serving Idaho.
View CorrLinks GuideFeatured Idaho Facilities
Sample correctional facilities with communication information. Full facility list coming soon.
Idaho Maximum Security Institution
Idaho State Correctional Center
Idaho Inmate Communication FAQ
Which provider do I use for Idaho state prison phone calls?▼
What happened to JPay tablets at Idaho DOC?▼
How do I send electronic messages to someone at an Idaho state prison?▼
Does Ada County Jail in Boise use ICSolutions?▼
How do I find someone in an Idaho state prison?▼
Are phone calls free at Idaho state prisons?▼
How do I send money to someone at an Idaho state prison?▼
What happens when my loved one transfers from an Idaho county jail to a state prison?▼
Communication Options in Idaho
Browse every way families stay connected with incarcerated loved ones.
Find All Idaho Communication Options
Search 68+ correctional facilities across Idaho. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.