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Federal FacilityTennessee • Facility Guide

FCI Memphis

Find messaging, video, and phone options for FCI Memphis. Compare providers and discover what communication services are available. Free, no account required.

Federal FacilityType
Shelby CountyCounty
MediumSecurity
Facility Type
Federal Facility
Security Level
Medium
Inmate Capacity
1,200 approx.
Established
1977
Operated By
Federal Bureau of Prisons (BOP)

FCI Memphis Inmate Communication Overview

Federal Correctional Institution Memphis is a medium-security federal prison located in Shelby County in the western part of Tennessee, within the Memphis metropolitan area. The facility serves as the primary federal BOP institution in the Memphis region and houses adult male federal inmates at the medium-security level. Its location within a major metropolitan area makes it somewhat more accessible for families in the Mid-South than federal facilities in more rural locations. The facility also includes a minimum-security satellite camp on the same grounds.

Communication at FCI Memphis follows standard Bureau of Prisons procedures. CorrLinks is the electronic messaging platform. Families must create an account and wait for the inmate to initiate contact or approve a request before correspondence can begin. Phone calls are handled through ConnectNetwork, and families fund a prepaid account with their phone number to receive calls. Medium-security facilities generally have broader communication access than high-security penitentiaries, though BOP rules around monitoring and scheduling still apply. The facility is in the same county as the Shelby County Criminal Justice Center, but the two are completely separate systems, BOP inmates and county detainees use entirely different provider platforms.

One consideration for Memphis-area families is that a loved one held at FCI Memphis may later be transferred to another BOP facility elsewhere in the country, which is common with federal sentences. CorrLinks and ConnectNetwork accounts transfer with the inmate system-wide, so you generally would not need to create new accounts after a transfer, though you may need to update the facility information within each platform. Remote video visitation is not available at FCI Memphis, and in-person visits require completing the BOP visitor approval process before any visit can occur.

Facility Information

Contact details and location information for this correctional facility.

Address

1101 John A. Denie Road, Memphis, TN 38134

Main Phone

(901) 372-2269

Administrative line — not for inmate calls

Official Website

Visit official site

Visit and Contact Details

Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.

Inmate Search

Search inmates on the official roster

Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.

Mail

INMATE NAME and REGISTER NUMBER, FCI Memphis, FEDERAL CORRECTIONAL INSTITUTION, P.O. BOX 34550, MEMPHIS, TN 38184. Camp: INMATE NAME and REGISTER NUMBER, FCI Memphis, FEDERAL CORRECTIONAL INSTITUTION, SATELLITE CAMP, P.O. BOX 2000, MILLINGTON, TN 38083

Include the inmate name and ID on all mail.

Commissary / Sending Money

Do NOT send money to an inmate using this facility address. All funds sent through the mail must be addressed to a processing center in Des Moines, Iowa. Applies to all Federal inmates

Communication Options

Available communication services at FCI Memphis.

Messaging

Available

Electronic messages to and from the inmate.

Provider: CorrLinks

Available. Contact approval required before messaging begins.

Video Calls

Not Available

Remote or in-person video visitation.

Remote video visitation is not available at FCI Memphis.

Photo Sharing

Limited

Send approved digital or physical photos.

Physical photos by mail only, subject to BOP content guidelines.

Phone Calls

Available

Inmate-initiated phone calls to approved numbers.

Provider: ConnectNetwork

Inmate-initiated calls via BOP phone system. Fund ConnectNetwork to receive calls.

Money Transfer

Available

Send funds to commissary or phone accounts.

Provider: ConnectNetwork

Trust fund deposits via ConnectNetwork or BOP money order process.

Communication Providers at FCI Memphis

These providers operate communication services at this facility. Each may cover different services.

CorrLinks

MessagingVideoPhotosPhoneMoney Transfer

Federal messaging platform for all BOP inmates. Inmate must initiate or approve contact.

View CorrLinks Services

ConnectNetwork

MessagingVideoPhotosPhoneMoney Transfer

BOP phone and trust fund deposits. Medium-security inmates have routine phone access.

View ConnectNetwork Services

Communication Rules at FCI Memphis

  • CorrLinks contact requires inmate initiation. You cannot message an inmate who has not approved contact.
  • FCI Memphis and Shelby County Jail are entirely separate systems with different platforms. Do not confuse them.
  • Remote video visitation is not available. In-person visits require BOP visitor application approval.
  • CorrLinks and ConnectNetwork accounts transfer system-wide if the inmate is moved to another BOP facility.
  • All BOP communications are monitored under standard Bureau of Prisons policy.

Other correctional facilities with communication guides.

TN • State

Riverbend Maximum Security Institution

Davidson County
Maximum
View Guide
TN • County

Shelby County Criminal Justice Center

Shelby County
Pretrial
View Guide
IN • Federal

Federal Correctional Complex Terre Haute

Vigo County
Low / Medium / USP
View Guide

Frequently Asked Questions: FCI Memphis

Common questions from families about communication at this facility.

How do I set up messaging at FCI Memphis?
Create a free account at corrlinks.com. The inmate must send you an invitation or approve your request through the TRULINCS system inside the facility. Once approved, both parties can send and receive electronic messages. This process is the same at every BOP facility, the inmate must go first.
How do phone calls work at FCI Memphis?
Phone calls from FCI Memphis use ConnectNetwork. Create an account at connectnetwork.com and add funds linked to your phone number. The inmate will call you from facility phones. Medium-security facilities generally allow routine phone access on scheduled call days.
Is FCI Memphis the same as the Shelby County jail?
No. FCI Memphis is a federal Bureau of Prisons facility. The Shelby County Criminal Justice Center is a county jail operated by the Shelby County Sheriff's Office. They are completely separate systems using different providers. BOP inmates use CorrLinks and ConnectNetwork. Shelby County jail inmates use GTL.
What happens to my accounts if my loved one is transferred from FCI Memphis?
CorrLinks and ConnectNetwork are BOP system-wide platforms. Your accounts and contact history transfer with the inmate to the new BOP facility. You may need to update the facility name within each platform, but you do not need to create new accounts.
How do I send money to a FCI Memphis inmate?
Deposits go through ConnectNetwork at connectnetwork.com, or by money order via the BOP lockbox process. Western Union Quick Collect and MoneyGram are also accepted at most BOP facilities. Funds typically post within one to three business days.
How do I find or search for an inmate at FCI Memphis?
Use the official inmate search at https://www.bop.gov/inmateloc/. If the inmate does not appear, allow 24 to 72 hours after booking and try alternate spellings.
How do I send mail to an inmate at FCI Memphis?
Address mail as follows: INMATE NAME and REGISTER NUMBER, FCI Memphis, FEDERAL CORRECTIONAL INSTITUTION, P.O. BOX 34550, MEMPHIS, TN 38184. Camp: INMATE NAME and REGISTER NUMBER, FCI Memphis, FEDERAL CORRECTIONAL INSTITUTION, SATELLITE CAMP, P.O. BOX 2000, MILLINGTON, TN 38083. Include the inmate's full name and ID on every envelope.
Can I receive incoming calls from an inmate at FCI Memphis?
No. Inmates can only call out, so you cannot call an inmate directly. The inmate must call you, and your number must be on their approved list.
How do I block or stop calls from an inmate at FCI Memphis?
Contact the facility's phone provider and ask to block the number, or block the number through your own phone carrier. You can also ask the facility to remove your number from the inmate's approved list.
How do I schedule or cancel a video visit at FCI Memphis?
Schedule video visits through the facility's video visit provider or visitation system. Cancel the same way, as early as possible, and check the facility's visitation page for its cancellation rules.

Troubleshooting at FCI Memphis

Fix the most common problems families hit with calls, video visits, money, and messaging.

Why am I not receiving calls from an inmate?
Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
Why is my inmate not showing up in search?
New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
I sent money but it is not showing in the inmate's account. What should I do?
Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
Why was my video visit cancelled or cut off?
Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
What should I do if the facility changed its communications provider?
Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
Why is my CorrLinks invite code not working?
Invite codes expire, and a code only works for the inmate who sent it. Ask the inmate to send a fresh invite, and enter the code exactly as shown. Also confirm the inmate added you to their approved contact list, since messaging cannot start before that step. See our guide: CorrLinks invite code not working

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