Federal Correctional Complex Terre Haute
Find messaging, video, and phone options for Federal Correctional Complex Terre Haute. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- Federal Facility
- Security Level
- Low / Medium / USP
- Inmate Capacity
- 3,500 approx.
- Established
- 1940
- Operated By
- Federal Bureau of Prisons (BOP)
Federal Correctional Complex Terre Haute Inmate Communication Overview
Federal Correctional Complex Terre Haute is a multi-institution federal prison campus located in Vigo County in west-central Indiana, roughly 75 miles west of Indianapolis. The complex includes FCI Terre Haute (medium security), a minimum-security satellite camp, and the United States Penitentiary Terre Haute (USP), which is a high-security federal penitentiary. The USP component has held the federal death row for male inmates and has been the site of federal executions. Because the complex houses multiple security levels, families need to confirm which specific institution their loved one is assigned to, as rules and communication schedules can differ between USP Terre Haute and the medium-security FCI.
Communication follows Bureau of Prisons rules across all institutions within the complex. CorrLinks handles electronic messaging through the TRULINCS system, and ConnectNetwork manages phone calls. For inmates in the USP, communication access may be more restricted than at the FCI or camp, particularly for those on death row or in special housing units. The process for setting up accounts is the same regardless of which institution within the complex is involved, create a CorrLinks account and wait for the inmate to initiate contact, and fund a ConnectNetwork prepaid account to receive phone calls.
The Terre Haute area is roughly accessible from several Midwest population centers, including Indianapolis, Chicago, and St. Louis, though the complex is located on the western edge of Indiana in a more rural setting. In-person visits require advance approval through the BOP visitor process and should be arranged well in advance. Families whose loved one is housed in the USP rather than the FCI should be aware that visiting and communication procedures at high-security penitentiaries involve additional screening steps. Remote video visitation is not available at any institution within FCC Terre Haute.
Facility Information
Contact details and location information for this correctional facility.
Address
4200 Bureau Road North, Terre Haute, IN 47808
Main Phone
(812) 238-1531
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
INMATE NAME & REGISTER NUMBER FCI Terre Haute Federal Correctional Institution P.O. Box 33 Terre Haute, IN 47808
Include the inmate name and ID on all mail.
Visiting Hours
Saturday, Sunday, Monday, and federal holidays, 8:00 a.m. to 3:00 p.m.
Commissary / Sending Money
BOP Trust Fund: send money via MoneyGram, Western Union, or money order to the Federal Bureau of Prisons processing center in Des Moines, Iowa. Do not send money to the facility address.
Communication Options
Available communication services at Federal Correctional Complex Terre Haute.
Messaging
Electronic messages to and from the inmate.
Provider: CorrLinks
Available across the complex. USP death row inmates may have more restricted access.
Video Calls
Remote or in-person video visitation.
Remote video visitation is not available at FCC Terre Haute.
Photo Sharing
Send approved digital or physical photos.
Physical photos by mail only, subject to BOP content restrictions.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ConnectNetwork
Available across the complex. USP inmates may have fewer calls permitted per month.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Trust fund deposits via ConnectNetwork or BOP money order.
Communication Providers at Federal Correctional Complex Terre Haute
These providers operate communication services at this facility. Each may cover different services.
CorrLinks
Federal messaging for all FCC Terre Haute institutions. USP inmates may have more limited access.
View CorrLinks ServicesConnectNetwork
BOP phone and trust fund services. Phone access in the USP may differ from the FCI or camp.
View ConnectNetwork ServicesCommunication Rules at Federal Correctional Complex Terre Haute
- Confirm which institution, FCI, camp, or USP, your loved one is assigned to before contacting the facility.
- USP Terre Haute inmates, particularly those on death row, face stricter communication limits than FCI inmates.
- CorrLinks contact requires inmate initiation. Remote video is not available.
- All BOP communications are monitored under standard Bureau of Prisons surveillance policy.
- Visitor approval for the USP involves additional screening steps compared to the FCI.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Federal Correctional Complex Terre Haute
Common questions from families about communication at this facility.
- How do I find out if my loved one is in the USP or the FCI at Terre Haute?
- Use the BOP inmate locator at bop.gov/inmateloc. It shows the specific institution within the complex. The distinction matters because USP Terre Haute has stricter communication and visit rules than FCI Terre Haute or the satellite camp.
- How do I set up messaging at FCC Terre Haute?
- Create a free account at corrlinks.com. The inmate must invite you or approve your contact request through the TRULINCS system. Once approved, you can exchange messages for a small per-message fee. For USP inmates, confirm that messaging access is currently active, as it may be restricted based on privilege level.
- Are phone calls available at FCC Terre Haute?
- Yes, for most inmates. Phone calls use ConnectNetwork. Create an account at connectnetwork.com and add funds linked to your phone number. USP inmates may have fewer phone calls permitted per month than FCI inmates. Confirm current phone access with the facility if calls are not coming through.
- Is video visitation available at FCC Terre Haute?
- No. Remote video visitation is not offered at any institution within FCC Terre Haute. In-person visits are the alternative. Visitor approval requires submitting a BP-629 application, which must be processed before any visit. For the USP, allow additional time for the more thorough background review.
- How do I send money to a FCC Terre Haute inmate?
- Trust fund deposits are processed through ConnectNetwork at connectnetwork.com, or by money order using the BOP lockbox system described at bop.gov. Western Union Quick Collect and MoneyGram are also accepted. Processing takes one to three business days.
Troubleshooting at Federal Correctional Complex Terre Haute
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my CorrLinks invite code not working?
- Invite codes expire, and a code only works for the inmate who sent it. Ask the inmate to send a fresh invite, and enter the code exactly as shown. Also confirm the inmate added you to their approved contact list, since messaging cannot start before that step. See our guide: CorrLinks invite code not working
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