Clark County Detention Center
Find messaging, video, and phone options for Clark County Detention Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial
- Inmate Capacity
- 3,500 approx.
- Established
- 1981
- Operated By
- Las Vegas Metropolitan Police Department (LVMPD)
Clark County Detention Center Inmate Communication Overview
Clark County Detention Center (CCDC) is the primary pretrial detention facility operated by the Las Vegas Metropolitan Police Department, located in downtown Las Vegas in Clark County. CCDC is one of the largest single-site jails in the western United States, processing tens of thousands of bookings annually from across the Las Vegas metropolitan area. The Las Vegas Valley, including Las Vegas, North Las Vegas, Henderson, and the surrounding unincorporated areas, is the most populous region in Nevada, and CCDC serves as the main intake and pretrial holding center for Clark County's criminal court system. The facility is located in the heart of downtown Las Vegas near the courthouse complex.
Communication at Clark County Detention Center is managed through GTL, which provides phone calls, video visitation, and electronic messaging services under the county contract. Families create a GTL account at telmate.com to access those services. Funding a GTL AdvancePay account linked to your phone number allows you to receive inmate-initiated calls. Remote video visits are available and can be scheduled through the GTL platform. Electronic messaging via GTL delivers communications digitally within the facility. Trust account deposits go through TouchPay.
CCDC is located in downtown Las Vegas on Casino Center Boulevard, near the Las Vegas city hall and courthouse complex. The facility is accessible from I-15, US-95, and major surface streets through downtown. For Las Vegas metro families, in-person visits are logistically practical given the facility's central downtown location. For families from out of state, particularly those from California, Arizona, or Utah whose loved one was arrested in Las Vegas, remote GTL video visits and messaging are the most practical tools for maintaining contact across state lines. People held at CCDC are typically in pretrial status; after conviction, sentences of more than one year result in transfer to a Nevada DOC state facility.
Facility Information
Contact details and location information for this correctional facility.
Address
330 S. Casino Center Blvd., Las Vegas, NV 89101
Main Phone
(702) 671-3900
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Inmate Name, Inmate ID Number Clark County Detention Center PO Box 43059 Las Vegas, NV 89116
Include the inmate name and ID on all mail.
Visiting Hours
Register online at the GTL VisitMe portal or in person, 8am to 10:30pm daily. No visit for 24 hours after registration. General-population social visits are two 25-minute visits per week. On-site booth visits are free. Social visiting hours are Monday through Friday, 7am to 10:30am and 7pm to 11pm; Saturday and Sunday, 7am to 10:30am, 12:30pm to 3pm, and 7pm to 11pm. Confirm the current schedule with the facility before traveling.
Commissary / Sending Money
Trust account deposits through TouchPay.
Communication Options
Available communication services at Clark County Detention Center.
Messaging
Electronic messages to and from the inmate.
Provider: GTL
Electronic messaging via GTL. Monitored by LVMPD staff.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available through GTL. Useful for out-of-state families. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Physical photo mail subject to LVMPD content restrictions. No digital photo service.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Fund a GTL AdvancePay account to receive inmate-initiated calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: TouchPay
Trust account deposits through TouchPay.
Communication Providers at Clark County Detention Center
These providers operate communication services at this facility. Each may cover different services.
GTL
Provides phone service, video visits, and messaging.
View GTL ServicesTouchPay
TouchPay handles trust account deposits.
View TouchPay ServicesCommunication Rules at Clark County Detention Center
- GTL serves CCDC. After transfer to a Nevada DOC state facility, a different provider may apply.
- All calls, messages, and visits are monitored by LVMPD staff.
- GTL covers phone, video, and messaging; TouchPay handles trust account deposits.
- Video visits require advance scheduling through GTL.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Clark County Detention Center
Common questions from families about communication at this facility.
- How do I contact someone at Clark County Detention Center?
- Phone, video, and messaging at CCDC go through GTL. Create an account at telmate.com or the GTL Connect app. Trust account deposits go through TouchPay.
- Can I do a video visit at CCDC from out of state?
- Yes. GTL remote video visits are available and are especially useful for families in California, Arizona, Utah, or other states whose loved one was arrested in Las Vegas. Log into your GTL account, select Clark County Detention Center, and schedule an available slot at least 24 hours in advance.
- What happens after someone is convicted and sentenced at CCDC?
- People sentenced to more than one year are transferred to a Nevada Department of Corrections state facility. Nevada state prisons may use a different provider setup than CCDC. Confirm the applicable provider for the new facility immediately after any transfer.
- How do I find out if someone is in Clark County Detention Center?
- The Las Vegas Metropolitan Police Department provides an inmate search at lvmpd.com. Search by name to confirm current booking and custody status at CCDC.
- How do I send money to a CCDC inmate?
- Trust account deposits go through TouchPay. Create a TouchPay account, add the inmate, and fund the account.
- What is CCDC North?
- CCDC North, also called the North Valley Complex, is part of the Clark County Detention Center system in Las Vegas.
- How do I register to visit someone at Clark County Detention Center?
- Register online at the GTL VisitMe portal or in person, 8am to 10:30pm daily. No visit is allowed for 24 hours after registration.
- How much do video visits cost at Clark County Detention Center?
- On-site booth visits are free. Remote video visits cost $6.25 per visit. Confirm current rates with the facility.
- Can an inmate at Clark County Detention Center call me?
- Yes. Inmates place outgoing calls through GTL (ViaPath). Keep your number on the approved list. Inmates cannot receive incoming calls.
- How do I block calls from Clark County Detention Center?
- Contact GTL to block calls from the facility, or block the number through your phone carrier. You can also ask the facility to remove your number from the inmate's approved list.
- How do I visit someone at Clark County Detention Center?
- Visitors must be approved. Bring valid photo ID and follow LVMPD visiting rules. Confirm visiting hours before traveling.
Troubleshooting at Clark County Detention Center
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
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