Connecticut Prison Communication Directory
Find messaging, video, and phone options for Connecticut correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.
Connecticut Inmate Communication Overview
Connecticut operates its state prison system through the Connecticut Department of Correction (CTDOC). Connecticut was the first state in the country to make phone calls and electronic messaging free across all state prisons in 2021. The Connecticut legislation also extended free calls to county jails. You do not need a prepaid calling account to receive calls from Connecticut state prisons or county jails. Connecticut families who previously paid for calls saved an average of $1,801 per year after free calls were implemented.
Connecticut DOC operates a unified correctional system combining what other states call state prisons and county jails into one Department of Correction. This means the free call program covers all CTDOC facilities including correctional institutions and community correctional centers. Find the Connecticut DOC number and current facility using the CTDOC inmate search at portal.ct.gov/doc. The DOC number must appear on all mail sent to Connecticut facilities.
For federal inmates in Connecticut including those at FCI Danbury, use CorrLinks for messaging and ConnectNetwork for phone calls. These federal systems are completely separate from CTDOC and are not covered by the Connecticut free call program. FCI Danbury is a federal facility for female inmates. Always confirm whether your loved one is in a CTDOC state facility or a federal BOP facility before setting up any accounts.
Are phone calls free at Connecticut state prisons?
Yes. Connecticut was the first state to make phone calls and electronic messaging free across all state facilities in 2021. Connecticut also extended free calls to county jails making it one of two states along with Massachusetts to cover both state and county facilities. You do not need a prepaid account. Must be on approved contact list to receive calls.
Which provider handles communication at Connecticut state facilities?
Since calls are free the focus is on being on the approved contact list. Connecticut DOC operates a unified system combining state prisons and county jails. Use the CTDOC inmate search at portal.ct.gov/doc to find the DOC number and current facility. For federal inmates at FCI Danbury use CorrLinks and ConnectNetwork which are not free.
What is the most common mistake Connecticut prison families make?
Confusing CTDOC state facilities with federal facilities is common. FCI Danbury is a federal BOP facility and uses CorrLinks for messaging and ConnectNetwork for phone calls. These are not free under the Connecticut state program. Only CTDOC state and county facilities are covered by the free communication program.
Connecticut Facility Breakdown
Correctional facilities by type across the state.
Counties Covered
Major counties in Connecticut with correctional facilities.
County detail pages are under development and will be available soon.
Communication Providers in Connecticut
These providers serve correctional facilities across the state. Availability varies by facility.
JPay
Messaging, photo sharing, and money transfer for Connecticut Department of Correction facilities.
View JPay GuideCorrLinks
Email communication for federal Bureau of Prisons facilities in Connecticut, including FCI Danbury.
View CorrLinks GuideFeatured Connecticut Facilities
Sample correctional facilities with communication information. Full facility list coming soon.
Northern Correctional Institution
Cheshire Correctional Institution
Connecticut Inmate Communication FAQ
Are phone calls free at Connecticut state prisons?▼
Are Connecticut county jails also covered by the free call program?▼
Is FCI Danbury covered by the Connecticut free call program?▼
How do I find someone in a Connecticut state facility?▼
Do I still need to do anything to receive free calls from Connecticut?▼
How do I send money to someone at a Connecticut state facility?▼
How much do families save from free calls in Connecticut?▼
What happens when my loved one transfers between Connecticut facilities?▼
Communication Options in Connecticut
Browse every way families stay connected with incarcerated loved ones.
Find All Connecticut Communication Options
Search 78+ correctional facilities across Connecticut. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.