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Northeast • State Directory

Connecticut Prison Communication Directory

Find messaging, video, and phone options for Connecticut correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.

78+Facilities
8+Counties
4+Providers

Connecticut Inmate Communication Overview

Connecticut operates its state prison system through the Connecticut Department of Correction (CTDOC). Connecticut was the first state in the country to make phone calls and electronic messaging free across all state prisons in 2021. The Connecticut legislation also extended free calls to county jails. You do not need a prepaid calling account to receive calls from Connecticut state prisons or county jails. Connecticut families who previously paid for calls saved an average of $1,801 per year after free calls were implemented.

Connecticut DOC operates a unified correctional system combining what other states call state prisons and county jails into one Department of Correction. This means the free call program covers all CTDOC facilities including correctional institutions and community correctional centers. Find the Connecticut DOC number and current facility using the CTDOC inmate search at portal.ct.gov/doc. The DOC number must appear on all mail sent to Connecticut facilities.

For federal inmates in Connecticut including those at FCI Danbury, use CorrLinks for messaging and ConnectNetwork for phone calls. These federal systems are completely separate from CTDOC and are not covered by the Connecticut free call program. FCI Danbury is a federal facility for female inmates. Always confirm whether your loved one is in a CTDOC state facility or a federal BOP facility before setting up any accounts.

Are phone calls free at Connecticut state prisons?

Yes. Connecticut was the first state to make phone calls and electronic messaging free across all state facilities in 2021. Connecticut also extended free calls to county jails making it one of two states along with Massachusetts to cover both state and county facilities. You do not need a prepaid account. Must be on approved contact list to receive calls.

Which provider handles communication at Connecticut state facilities?

Since calls are free the focus is on being on the approved contact list. Connecticut DOC operates a unified system combining state prisons and county jails. Use the CTDOC inmate search at portal.ct.gov/doc to find the DOC number and current facility. For federal inmates at FCI Danbury use CorrLinks and ConnectNetwork which are not free.

What is the most common mistake Connecticut prison families make?

Confusing CTDOC state facilities with federal facilities is common. FCI Danbury is a federal BOP facility and uses CorrLinks for messaging and ConnectNetwork for phone calls. These are not free under the Connecticut state program. Only CTDOC state and county facilities are covered by the free communication program.

Counties Covered

Major counties in Connecticut with correctional facilities.

8 counties shown

County detail pages are under development and will be available soon.

Fairfield CountyHartford CountyNew Haven CountyNew London CountyMiddlesex CountyTolland CountyWindham CountyLitchfield County

Communication Providers in Connecticut

These providers serve correctional facilities across the state. Availability varies by facility.

JPay

Messaging, photo sharing, and money transfer for Connecticut Department of Correction facilities.

View JPay Guide

Securus

Phone and video calling at Connecticut state correctional institutions.

View Securus Guide

GTL

Phone and video services at select Connecticut correctional facilities.

View GTL Guide

CorrLinks

Email communication for federal Bureau of Prisons facilities in Connecticut, including FCI Danbury.

View CorrLinks Guide

Featured Connecticut Facilities

Sample correctional facilities with communication information. Full facility list coming soon.

Tolland County

Northern Correctional Institution

State Prison
MessagingPhone CallsMoney Transfer
Detail page coming soon
New Haven County

Cheshire Correctional Institution

State Prison
MessagingPhone CallsVideo CallsMoney Transfer
View Details
Fairfield County

FCI Danbury

Federal Prison
Messaging (CorrLinks)Phone Calls
View Details

Connecticut Inmate Communication FAQ

Are phone calls free at Connecticut state prisons?▼
Yes. Connecticut was the first state to make phone calls and electronic messaging free across all state prisons and county jails in 2021. You do not need a prepaid account. Connecticut families saved an average of $1,801 per year after free calls were implemented. You must still be on the approved contact list to receive calls.
Are Connecticut county jails also covered by the free call program?▼
Yes. Connecticut was one of the first states to include county jails in a free call program. Connecticut DOC operates a unified system and the free call law covers all CTDOC facilities including correctional institutions and community correctional centers.
Is FCI Danbury covered by the Connecticut free call program?▼
No. FCI Danbury is a federal Bureau of Prisons facility for female inmates. Federal prisons are completely separate from CTDOC. The Connecticut free call law applies only to CTDOC state and county facilities. Federal inmates at FCI Danbury use CorrLinks for messaging and ConnectNetwork for phone calls, which are not free.
How do I find someone in a Connecticut state facility?▼
Use the CTDOC inmate search at portal.ct.gov/doc. Connecticut DOC operates a unified system combining state prisons and county jails. The DOC number must appear on all mail. For federal inmates at FCI Danbury use the Bureau of Prisons locator at bop.gov.
Do I still need to do anything to receive free calls from Connecticut?▼
Yes. You must be on the approved contact list even though calls are free. The inmate adds approved contacts from inside. Contact the facility if you are not receiving calls to confirm you are on the approved list.
How do I send money to someone at a Connecticut state facility?▼
Since calls are free the primary reason to send money is for commissary. Contact the specific CTDOC facility or check portal.ct.gov/doc for current approved deposit methods. Always include the inmate DOC number on all transactions.
How much do families save from free calls in Connecticut?▼
Connecticut families save an average of $1,801 per year according to a Worth Rises 2026 study. Connecticut had the highest per-minute rates before calls became free, making the savings especially significant. Connecticut was the first free-call state in 2021 setting a precedent others followed.
What happens when my loved one transfers between Connecticut facilities?▼
Connecticut DOC operates a unified system so both state prisons and county facilities offer free calls. Transfers within the CTDOC system should be seamless for call costs. Confirm the new facility using the CTDOC inmate search at portal.ct.gov/doc and contact the new facility to update your approved contact status.

Find All Connecticut Communication Options

Search 78+ correctional facilities across Connecticut. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.