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Finance

Money Transfer

A money transfer in the correctional system means sending funds to an incarcerated person's inmate account so they can use the balance for commissary purchases, phone calls, and other approved services.

3 min read
Also known as:Inmate DepositCommissary DepositTrust Fund DepositInmate Money Transfer

What Is Money Transfer?

Sending money to an incarcerated person is a common need for families and is handled through several methods depending on the facility. The most convenient options are online platforms like JPay, ConnectNetwork, and Pigeonly, which let you transfer money using a debit or credit card from a phone or computer. You will need the inmate's ID number and the facility name to direct the deposit to the correct account.

Money transfers typically carry a service fee. JPay fees are generally around 2.75% of the amount sent or a minimum flat fee, depending on the transfer method and amount. ConnectNetwork has similar structures. Sending a money order directly by mail to the facility is usually the lowest-cost method but also the slowest. Digital transfers process within a few hours to two business days. Money orders can take a week or more after they arrive at the facility.

Before sending money, confirm the exact format of the inmate's ID number and the facility's full official name. Incorrect information can cause the deposit to be delayed or rejected. Most platforms let you save your loved one's information after the first successful transfer, making future deposits faster. Some facilities also have daily or monthly limits on the amount of money that can be deposited.

Frequently Asked Questions

Common questions about Money Transfer, answered in plain language.

What is the easiest way to send money to an inmate?
Online platforms like JPay and ConnectNetwork are generally the fastest and most convenient. You can complete a transfer in a few minutes from your phone or computer using a debit or credit card. You need the inmate's ID number and the facility name. First-time users may need to verify their identity before a transfer is processed.
What information do I need to send money to an inmate?
You will need the inmate's full legal name, their inmate ID number, and the full official name of the facility. The ID number format varies by system: BOP register numbers for federal inmates, state DOC numbers for state inmates. Having this information ready before starting the transfer prevents errors.
How long does a money transfer to an inmate take?
Digital transfers through JPay or ConnectNetwork typically take a few hours to two business days to appear in the inmate's account. Money orders mailed to the facility can take up to a week or more after arrival to be processed. Processing speed varies by facility and provider.
What are the typical fees for sending money to an inmate?
Fees vary by platform, transfer method, and amount. JPay typically charges around 2.75% or a minimum flat fee. Sending by money order at a post office has a small face-value fee but avoids platform service charges. Compare the options available for your specific facility to find the best combination of cost and speed.
Is there a limit on how much money I can send?
Some facilities set daily or monthly caps on deposits to inmate accounts. Limits also vary by platform and may depend on your account verification level. Check the specific facility's rules and the platform's transfer limits before sending a large amount.

People Also Ask

Related questions families often search for alongside this topic.

What is Commissary?

Commissary is an in-facility store available to incarcerated people where they can purchase food, hygiene items, clothing, stationery, and other approved goods using funds from their inmate account.

Read full definition
What is Inmate Account?

An inmate account, also called a trust fund account, is a personal financial account held by the correctional facility on behalf of an incarcerated person that they use to pay for commissary, phone calls, and other approved services.

Read full definition
What is Inmate Phone Calls?

Inmate phone calls are outgoing calls placed by an incarcerated person from a facility phone system to approved contacts, using a prepaid account managed through a contracted provider such as ConnectNetwork or GettingOut.

Read full definition

Ready to Get Started?

Now that you understand Money Transfer, explore the provider directory, compare your options, or browse all facilities to find the right fit for your situation.