Inmate Tablet

Inmate tablets are dedicated devices that look similar to consumer tablets but run restricted software controlled by the facility and its contracted technology provider. JPay is one of the largest providers of inmate tablets in the United States, and their devices are used in facilities across dozens of states. The tablets allow inmates to send and receive messages, listen to music, watch approved videos, and in some cases access educational content or legal resources.

Tablets change how families communicate with incarcerated loved ones. At facilities with tablet programs, inmates can receive messages directly on their device rather than waiting for a shared kiosk terminal to be available. This often means faster replies and a more consistent communication experience. Video visits may also be possible directly from the tablet at some facilities. Families can sometimes purchase music, movies, or other approved content for the tablet through the provider's platform.

Not all facilities have tablet programs, and rules around tablets vary significantly. Some facilities provide tablets at no cost to inmates. Others require the inmate or family to pay a lease or purchase fee. Some content is free, while other items such as music or video are purchased individually. Tablet programs are a relatively recent development in correctional communication, and availability continues to expand as providers negotiate new contracts.