Spring Creek Correctional Center
Find messaging, video, and phone options for Spring Creek Correctional Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Close
- Inmate Capacity
- 500 approx.
- Established
- 1988
- Operated By
- Alaska Department of Corrections (ADOC)
Spring Creek Correctional Center Inmate Communication Overview
Spring Creek Correctional Center is a close-security state prison operated by the Alaska Department of Corrections, located in Seward on the Kenai Peninsula, roughly 125 miles south of Anchorage. Opened in 1988, it is Alaska's only maximum and close-security institution for adult male inmates and houses the state's most serious long-term offenders, including those on death row in a non-execution state. Seward is a small coastal city at the head of Resurrection Bay, known primarily for its fishing and tourism industries. The prison sits above the town on a hillside overlooking the bay, and its remote location relative to Anchorage and Fairbanks affects how families plan contact.
Communication at Spring Creek follows Alaska Department of Corrections provider contracts. JPay handles electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their Alaska DOC number to begin sending messages and photos. GTL manages phone calls and video visitation under the ADOC statewide contract. The two-platform model applies here as it does across Alaska state facilities: JPay for messaging and money, GTL for phone and video, each requiring a separate account and separate funding.
Seward is accessible by road from Anchorage via the Seward Highway, a drive of about two and a half hours in good conditions. However, the Seward Highway is frequently affected by winter weather, avalanche closures, and seasonal road conditions, making in-person visits from Anchorage unpredictable for much of the year. For families in Fairbanks or rural Alaska, the distance makes regular in-person visits impractical. JPay messaging and GTL video visits are the most reliable options for consistent contact regardless of season. Alaska DOC accounts work across all state facilities if an inmate is transferred.
Facility Information
Contact details and location information for this correctional facility.
Address
3600 Bette Cato Drive, Seward, AK 99664
Main Phone
(907) 224-8200
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Spring Creek Correctional Center.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires Alaska DOC number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available. Especially practical given the remote Seward location.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to ADOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Spring Creek Correctional Center
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses Alaska DOC number.
Learn More About JPayGTL
Phone calls and video visitation under the Alaska DOC statewide contract.
Learn More About GTLCommunication Rules at Spring Creek Correctional Center
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- The Seward Highway can be closed by avalanche or weather — plan in-person visits with flexibility.
- Messages are reviewed by ADOC staff before delivery.
- ADOC system-wide accounts carry over if the inmate transfers to another Alaska facility.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Spring Creek Correctional Center
Common questions from families about communication at this facility.
- How do I send a message to someone at Spring Creek Correctional Center?
- Create a JPay account at jpay.com and add the inmate using their Alaska DOC number. Purchase stamps and compose your message. ADOC staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from Spring Creek?
- Phone calls use GTL. Create an account at telmate.com or through the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate will call you from facility phones.
- How far is Spring Creek from Anchorage?
- Spring Creek is in Seward, about 125 miles south of Anchorage via the Seward Highway — roughly a two and a half hour drive in good conditions. The highway is one of the most scenic in Alaska but is subject to closures due to avalanches and winter weather. Plan visits with flexibility and check road conditions before traveling.
- Is video visitation available at Spring Creek?
- Yes, through GTL. Remote video visits are available and are especially practical for families in Anchorage, Fairbanks, or rural Alaska who cannot easily make the drive to Seward. Log into your GTL account, search for Spring Creek Correctional Center, and schedule an available slot in advance.
- How do I send money to a Spring Creek inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Spring Creek Correctional Center. Add funds via debit or credit card. Processing typically takes one to two business days.
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