Potosi Correctional Center
Find messaging, video, and phone options for Potosi Correctional Center. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- 900 approx.
- Established
- 1989
- Operated By
- Missouri Department of Corrections (MODOC)
Potosi Correctional Center Inmate Communication Overview
Potosi Correctional Center is a maximum-security state prison operated by the Missouri Department of Corrections, located in Washington County in the Ozark highlands of southeastern Missouri, near the small town of Mineral Point, about 70 miles southwest of St. Louis. The facility opened in 1989 and serves as Missouri's death row and primary maximum-security institution. Its rural Ozark setting means it is in a remote area with limited nearby services, though it is within reasonable driving distance of the St. Louis metropolitan area.
Communication at Potosi operates through Missouri DOC provider contracts. JPay manages electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their Missouri DOC number to begin sending messages. Securus Technologies handles phone calls and video visitation under the Missouri DOC contract. Setting up a Securus prepaid account linked to your phone number allows you to receive inmate-initiated calls. Video visits through Securus are a practical option for families who cannot easily make the drive to Washington County.
Missouri's death row is housed at Potosi, which means a portion of the population faces more restrictive communication rules than the general maximum-security population. Families whose loved one is on Missouri's death row should confirm current communication access directly with the facility. For general-population maximum-security inmates, standard Missouri DOC communication through JPay and Securus applies. The two platforms serve the Missouri system statewide, so accounts created for Potosi will work at other Missouri DOC facilities if an inmate is transferred within the state.
Facility Information
Contact details and location information for this correctional facility.
Address
11593 State Highway O, Mineral Point, MO 63660
Main Phone
(573) 438-6000
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Communication Options
Available communication services at Potosi Correctional Center.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Available for general population. Death row access may differ.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Available for eligible inmates. Death row video access varies.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to MODOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Inmate-initiated calls. Fund Securus prepaid account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay.
Communication Providers at Potosi Correctional Center
These providers operate communication services at this facility. Each may cover different services.
JPay
Messaging, photo sharing, and trust account deposits. Uses Missouri DOC number.
View JPay ServicesSecurus
Phone calls and video visitation under the Missouri DOC contract.
View Securus ServicesCommunication Rules at Potosi Correctional Center
- Death row inmates may have more restricted communication access. Confirm directly with the facility.
- JPay and Securus are separate platforms. Messaging and phone funds do not transfer.
- Messages are reviewed by Missouri DOC staff before delivery.
- Missouri DOC system-wide accounts carry over if the inmate is transferred.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Potosi Correctional Center
Common questions from families about communication at this facility.
- How do I message someone at Potosi Correctional Center?
- Create a JPay account at jpay.com and add the inmate using their Missouri DOC number. Purchase stamps and compose your message. Staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from Potosi?
- Phone calls from Potosi use Securus. Create a Securus account at securustech.net or through the Securus app. Set up a prepaid account linked to your phone number and add funds. The inmate calls you from facility phones.
- How far is Potosi from St. Louis?
- Potosi is in Washington County in the Ozarks, roughly 70 miles southwest of St. Louis, about an hour and 15 minutes by car. For St. Louis-area families, in-person visits are feasible on a day trip. For families further afield, electronic communication and video visits are the more practical options.
- Is video visitation available at Potosi?
- Yes, through Securus. Log into your Securus account, search for Potosi Correctional Center, and select an available time slot. Schedule in advance. Death row inmates may have restricted video access, confirm eligibility before booking.
- How do I send money to a Potosi inmate?
- Trust account deposits go through JPay. Log in, go to Send Money, and select Potosi Correctional Center. Add funds via debit or credit card. Processing takes one to two business days.
- How do I find someone at Potosi Correctional Center?
- Use the Missouri DOC Offender Web Search at web.mo.gov/doc/offSearchWeb/ and search by name or DOC ID. The search covers active offenders, including people on probation and parole supervision.
- How do I get approved to visit Potosi?
- Submit a Missouri DOC visitor application and wait for approval before visiting. Only approved visitors are admitted. Bring a valid government-issued photo ID and confirm the visiting rules for the inmate housing unit.
- Can I send mail to someone at Potosi?
- Yes. Include the inmate full name and DOC ID on the envelope. All mail is inspected for contraband. Do not send cash, contraband, or prohibited items.
- What happens if my loved one transfers within Missouri DOC?
- Your JPay and Securus accounts carry over statewide to any other Missouri DOC facility. Update the facility name when scheduling Securus video visits, and confirm the new location in the Offender Web Search.
Troubleshooting at Potosi Correctional Center
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support. For Securus, support can be reached at 972-734-1111 after repeated failed calls.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my JPay account blocked?
- A blocked account usually means the inmate blocked contact, the account details do not match, or JPay flagged the account for review. Confirm the inmate's ID and facility, check for an 'inmate blocked' message, and contact JPay support if the block looks like an error. See our guide: JPay account locked
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