Mount Olive Correctional Complex
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- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- 850 approx.
- Established
- 1995
- Operated By
- West Virginia Division of Corrections and Rehabilitation (WVDCR)
Mount Olive Correctional Complex Inmate Communication Overview
Mount Olive Correctional Complex is the only maximum-security state prison in West Virginia, operated by the West Virginia Division of Corrections and Rehabilitation, located in Fayette County near the town of Mount Olive, roughly 30 miles south of Charleston. Opened in 1995, it replaced the old West Virginia State Penitentiary in Moundsville as the state's primary maximum-security facility and houses the state's most serious long-term offenders and death row population. The facility is set in the rugged terrain of the New River Gorge region of southern West Virginia.
Communication at Mount Olive Correctional Complex follows West Virginia DOC provider contracts. JPay is the platform for electronic messaging, photo sharing, and money transfers across West Virginia state prison facilities. Families create a JPay account and add the inmate using their West Virginia DOC number to begin correspondence. GTL manages phone calls and video visitation under the WVDCR statewide contract. The standard two-platform approach applies here: JPay for messaging and money, GTL for phone and video.
Mount Olive's location about 30 miles south of Charleston, the state capital, makes it relatively accessible compared to the old Moundsville facility in the Northern Panhandle. The drive from Charleston is roughly 45 minutes on US-60. For families in the Huntington or Beckley areas, the facility is also within reasonable distance. For families in northern West Virginia or outside the state, JPay and GTL video visits provide practical alternatives to the mountain drive. West Virginia DOC accounts work system-wide across all state facilities.
Facility Information
Contact details and location information for this correctional facility.
Address
1 Mountainside Way, Mount Olive, WV 25185
Main Phone
(304) 442-7213
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Mount Olive Correctional Complex.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Available for general population. Death row access may differ — confirm with facility.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Available for eligible inmates. Death row video access varies. Confirm before booking.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to WVDCR content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Mount Olive Correctional Complex
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses West Virginia DOC number.
Learn More About JPayGTL
Phone calls and video visitation under the West Virginia DOC statewide contract.
Learn More About GTLCommunication Rules at Mount Olive Correctional Complex
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- Death row inmates may face stricter communication limits — confirm access with the facility.
- Messages are reviewed by WVDCR staff before delivery.
- WVDCR system-wide accounts carry over if the inmate transfers to another West Virginia facility.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Mount Olive Correctional Complex
Common questions from families about communication at this facility.
- How do I message someone at Mount Olive Correctional Complex?
- Create a JPay account at jpay.com and add the inmate using their West Virginia DOC number. Purchase stamps and compose your message. WVDCR staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from Mount Olive?
- Phone calls use GTL. Create an account at telmate.com or the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate calls you from facility phones.
- How far is Mount Olive from Charleston?
- Mount Olive Correctional Complex is about 30 miles south of Charleston, West Virginia — roughly a 45-minute drive on US-60. For Charleston-area families, in-person visits are accessible. The facility is also within a few hours of Huntington and Beckley.
- Is video visitation available at Mount Olive?
- Yes, through GTL. Log into your GTL account, search for Mount Olive Correctional Complex, and select an available slot. Death row inmates may have restricted video access. Confirm eligibility before booking.
- How do I send money to a Mount Olive inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Mount Olive Correctional Complex. Add funds via debit or credit card. Processing takes one to two business days.
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