Federal Correctional Complex Petersburg
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- Facility Type
- Federal Facility
- Security Level
- Low / Medium
- Inmate Capacity
- 2,500 approx.
- Established
- 1932
- Operated By
- Federal Bureau of Prisons (BOP)
Federal Correctional Complex Petersburg Inmate Communication Overview
Federal Correctional Complex Petersburg is a multi-institution federal prison campus located in Dinwiddie County, Virginia, about 25 miles south of Richmond. The complex includes FCI Petersburg Low, FCI Petersburg Medium, and a minimum-security satellite camp. There is no high-security penitentiary within the Petersburg complex, the institutions housed here operate at low and medium security levels, which means broader program access and generally more routine communication schedules for inmates compared to higher-security BOP facilities. The complex sits in a largely rural part of south-central Virginia.
Communication across all FCC Petersburg institutions follows Bureau of Prisons rules. CorrLinks handles electronic messaging, and families must wait for the inmate to initiate or approve contact before correspondence can begin. Phone calls are managed through ConnectNetwork. Because the complex houses only low and medium-security inmates, phone access tends to be more predictable and less restricted than at high-security penitentiaries or the USP Terre Haute. Commissary accounts and phone accounts are funded separately through ConnectNetwork.
FCC Petersburg's location about 25 miles from Richmond makes it accessible to families in the Richmond metro area, Hampton Roads, and other parts of Virginia and North Carolina. In-person visits require BOP visitor application approval. Remote video visitation is not available. Families whose loved one is in the low-security institution versus the medium should be aware that programming and daily schedules can differ, though the communication platforms are identical. If an inmate transfers within the complex from low to medium or vice versa, existing CorrLinks and ConnectNetwork accounts remain valid.
Facility Information
Contact details and location information for this correctional facility.
Address
1100 River Road, Petersburg, VA 23804
Main Phone
(804) 504-7200
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Inmate Name and Register Number FCI Petersburg Low or FCI Petersburg Medium Federal Correctional Institution P.O. Box 1000 Petersburg, VA 23804. For the satellite camp, add SATELLITE CAMP after the institution name.
Include the inmate name and ID on all mail.
Visiting Hours
Saturday, Sunday, and federal holidays, 8:00 AM to 3:00 PM, for both FCI Petersburg Medium and FCI Petersburg Low. Visitors may not enter institution property before 7:45 AM. Confirm the schedule before traveling, since visiting can change for safety or security reasons.
Commissary / Sending Money
Do not send money to the facility address. Mail money orders to the BOP lockbox processing center in Des Moines, Iowa, or deposit online through ConnectNetwork, Western Union Quick Collect, or MoneyGram. Funds land in the inmate Trust Fund (commissary) account.
Communication Options
Available communication services at Federal Correctional Complex Petersburg.
Messaging
Electronic messages to and from the inmate.
Provider: CorrLinks
Available for both institutions. Contact approval required before messaging.
Video Calls
Remote or in-person video visitation.
Remote video visitation is not available at FCC Petersburg.
Photo Sharing
Send approved digital or physical photos.
Physical photos by mail only, subject to BOP content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ConnectNetwork
Routine access at low and medium security. Fund ConnectNetwork to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Trust fund deposits via ConnectNetwork or BOP money order.
Communication Providers at Federal Correctional Complex Petersburg
These providers operate communication services at this facility. Each may cover different services.
CorrLinks
Federal messaging via TRULINCS/CorrLinks. Same platform for both FCI Low and FCI Medium.
View CorrLinks ServicesConnectNetwork
BOP phone system and trust fund deposits. Low and medium security inmates have routine phone access.
View ConnectNetwork ServicesCommunication Rules at Federal Correctional Complex Petersburg
- Confirm whether your loved one is in FCI Petersburg Low or Medium, different schedules apply.
- CorrLinks contact requires inmate initiation or approval.
- Remote video visitation is not available at FCC Petersburg.
- In-person visits require BOP visitor application approval well in advance.
- All BOP communications are monitored under standard Bureau of Prisons policy.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Federal Correctional Complex Petersburg
Common questions from families about communication at this facility.
- How do I know if my loved one is in FCI Petersburg Low or Medium?
- Use the BOP inmate locator at bop.gov/inmateloc to confirm the specific institution. The two institutions share the same complex address but operate independently. The distinction affects daily schedules and programming access, though the communication platforms are the same for both.
- How do I set up CorrLinks at FCC Petersburg?
- Create a free account at corrlinks.com. The inmate must invite you or approve your contact request through the TRULINCS terminal inside the facility. Once approved, you can send and receive electronic messages for a per-message fee.
- How do phone calls work at FCC Petersburg?
- Phone calls use ConnectNetwork. Create an account at connectnetwork.com and fund it with your phone number. The inmate will call you directly. Low and medium-security inmates at FCC Petersburg typically have regular access to facility phones.
- Is FCC Petersburg close to Richmond?
- Yes, it is about 25 miles south of Richmond in Dinwiddie County, making it one of the more accessible federal prisons for families in central Virginia. It is also within reasonable distance of Hampton Roads and parts of North Carolina. Check bop.gov for current visiting days and procedures.
- How do I send money to a FCC Petersburg inmate?
- Deposits go through ConnectNetwork at connectnetwork.com, or by money order via the BOP lockbox. Western Union Quick Collect and MoneyGram are also accepted. Processing takes one to three business days.
- What is the mailing address for an inmate at FCC Petersburg?
- Address mail to the inmate name and register number, FCI Petersburg Low or FCI Petersburg Medium, Federal Correctional Institution, P.O. Box 1000, Petersburg, VA 23804. For the satellite camp, add SATELLITE CAMP after the institution name. Never send money to the facility address.
- What are the visiting hours at FCC Petersburg?
- Visiting is permitted on Saturdays, Sundays, and all federal holidays from 8:00 AM to 3:00 PM at both FCI Petersburg Medium and FCI Petersburg Low. Visitors are not permitted on institution property before 7:45 AM on a visiting day. Call the facility to confirm before departing for your visit.
- Can I receive calls from FCC Petersburg, and how are calls paid for?
- Yes. Inmates place outgoing calls only, and families cannot call in. Create a ConnectNetwork account, link it to your phone number, and add funds. The inmate calls you from the facility phone system. All calls are subject to monitoring.
- What should I do if my loved one transfers between Petersburg Low and Medium?
- Your CorrLinks and ConnectNetwork accounts carry over, since both institutions use the same BOP platforms. Update the unit line in the mailing address, and confirm the new institution in the BOP Inmate Locator before your next visit or mailing.
Troubleshooting at Federal Correctional Complex Petersburg
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my CorrLinks invite code not working?
- Invite codes expire, and a code only works for the inmate who sent it. Ask the inmate to send a fresh invite, and enter the code exactly as shown. Also confirm the inmate added you to their approved contact list, since messaging cannot start before that step. See our guide: CorrLinks invite code not working
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