Georgia State Prison
Find messaging, video, and phone options for Georgia State Prison. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- 1,500 approx.
- Established
- 1937
- Operated By
- Georgia Department of Corrections (GDC)
Georgia State Prison Inmate Communication Overview
Georgia State Prison closed on February 19, 2022, and no longer houses inmates. It was a maximum-security correctional facility operated by the Georgia Department of Corrections, located in Reidsville in Tattnall County in the southeastern part of the state, roughly 65 miles west of Savannah. Founded in 1937, it was one of the oldest state prisons in Georgia and housed some of the state's most serious offenders throughout its history.
Before closure, communication at Georgia State Prison followed the statewide Georgia Department of Corrections provider contracts: JPay for electronic messaging, photo sharing, and money transfers, and GTL for phone calls and video visitation. Those accounts no longer apply to this facility. Inmates were transferred to other Georgia facilities when the prison closed. Use the GDC offender search to confirm a person's current housing location before setting up or funding any account.
Do not send mail, money, or visit requests to the old Georgia State Prison address. Use the GDC offender search at gdc.ga.gov to confirm current housing location, then follow the communication setup for the facility where the person is now housed. Because JPay and GTL serve all Georgia DOC facilities statewide, existing JPay and GTL accounts generally carry over to the new facility.
Facility Information
Contact details and location information for this correctional facility.
Address
100 Georgia State Prison Road, Reidsville, GA 30453
Main Phone
(912) 557-7101
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Georgia State Prison.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires Georgia DOC number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available. Schedule in advance through GTL.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to GDC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Georgia State Prison
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses Georgia DOC number.
View JPay ServicesGTL
Phone calls and video visitation under the Georgia DOC statewide contract.
View GTL ServicesCommunication Rules at Georgia State Prison
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- Messages are reviewed by GDC staff before delivery.
- GDC system-wide accounts transfer if the inmate moves to another Georgia facility.
- Video visits must be scheduled in advance through GTL.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Georgia State Prison
Common questions from families about communication at this facility.
- How do I send a message to someone at Georgia State Prison?
- Create a JPay account at jpay.com and add the inmate using their Georgia DOC number. Purchase stamps and compose your message. GDC staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from Georgia State Prison?
- Phone calls use GTL. Create an account at telmate.com or through the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate will call you from facility phones.
- Is video visitation available at Georgia State Prison?
- Yes, remote video visits are available through GTL. Log into your GTL account, search for Georgia State Prison, and select an available time slot. Schedule well in advance, as popular slots fill quickly.
- If my loved one transfers to another Georgia DOC facility, do my accounts still work?
- Yes. JPay and GTL both serve all Georgia DOC facilities statewide. Your accounts, contact list, and history carry over automatically. Update the facility name when scheduling GTL video visits after any transfer.
- How do I send money to a Georgia State Prison inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Georgia State Prison. Add funds via debit or credit card. Processing typically takes one to two business days.
Troubleshooting at Georgia State Prison
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my JPay account blocked?
- A blocked account usually means the inmate blocked contact, the account details do not match, or JPay flagged the account for review. Confirm the inmate's ID and facility, check for an 'inmate blocked' message, and contact JPay support if the block looks like an error. See our guide: JPay account locked
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