FCI Fort Dix
Find messaging, video, and phone options for FCI Fort Dix. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- Federal Facility
- Security Level
- Low / Medium
- Inmate Capacity
- 4,200 approx.
- Established
- 1990
- Operated By
- Federal Bureau of Prisons (BOP)
FCI Fort Dix Inmate Communication Overview
Federal Correctional Institution Fort Dix is a low and medium-security federal prison located on Joint Base McGuire-Dix-Lakehurst in Burlington County, New Jersey, about 30 miles southeast of Trenton and roughly 60 miles south of New York City. FCI Fort Dix is consistently one of the largest federal prisons in the United States by inmate population, regularly housing more than 4,000 people across its two facilities, FCI Fort Dix (low security) and FCI Fort Dix Camp (minimum security). The facility operates on a large military base alongside active Air Force and Army installations, which shapes the physical environment significantly.
Communication at FCI Fort Dix follows Bureau of Prisons rules. CorrLinks handles electronic messaging through the TRULINCS system. Families must create a CorrLinks account and wait for the inmate to initiate contact or approve a request before any correspondence can begin. Phone calls operate through ConnectNetwork, the BOP's calling platform. Because FCI Fort Dix is a low-security facility with a very large population, phone access tends to be more routine than at higher-security BOP institutions. Families can expect a predictable communication schedule compared to higher-security penitentiaries.
FCI Fort Dix's location in central New Jersey puts it within reasonable reach of the New York and Philadelphia metropolitan areas. The facility is accessible by car from I-295 and the New Jersey Turnpike. In-person visits follow standard BOP visitor approval procedures and are conducted on scheduled visiting days. Remote video visitation is not available at FCI Fort Dix, as it is not offered at any Bureau of Prisons facility. BOP accounts, CorrLinks and ConnectNetwork, are system-wide and carry over if an inmate is transferred to another federal facility.
Facility Information
Contact details and location information for this correctional facility.
Address
5756 Hartford & Pointville Road, Joint Base MDL, NJ 08640
Main Phone
(609) 723-1100
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
INMATE NAME & REGISTER NUMBER FCI Fort Dix Federal Correctional Institution P.O. Box 2000 Joint Base MDL, NJ 08640
Include the inmate name and ID on all mail.
Commissary / Sending Money
BOP Trust Fund: send money via MoneyGram, Western Union, or money order to the Federal Bureau of Prisons processing center in Des Moines, Iowa. Do not send money to the facility address.
Communication Options
Available communication services at FCI Fort Dix.
Messaging
Electronic messages to and from the inmate.
Provider: CorrLinks
Available. Low-security status means routine CorrLinks access. Inmate must initiate contact.
Video Calls
Remote or in-person video visitation.
Remote video visitation is not available at FCI Fort Dix.
Photo Sharing
Send approved digital or physical photos.
Physical photos by mail only, subject to BOP content restrictions. No digital photo platform.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ConnectNetwork
Inmate-initiated calls. Low-security status allows frequent phone access.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Trust fund deposits via ConnectNetwork or BOP money order process.
Communication Providers at FCI Fort Dix
These providers operate communication services at this facility. Each may cover different services.
CorrLinks
Federal messaging via TRULINCS/CorrLinks. Inmate must initiate or approve contact first.
View CorrLinks ServicesConnectNetwork
BOP phone and trust fund deposits. Low-security status means routine phone access.
View ConnectNetwork ServicesCommunication Rules at FCI Fort Dix
- CorrLinks contact requires inmate initiation or approval. You cannot message first.
- Remote video visitation is not available at FCI Fort Dix.
- In-person visits require BOP visitor application approval. Allow several weeks for processing.
- All BOP communications are monitored under standard Bureau of Prisons policy.
- Phone and commissary accounts are funded separately through ConnectNetwork.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: FCI Fort Dix
Common questions from families about communication at this facility.
- How do I set up messaging at FCI Fort Dix?
- Create a free account at corrlinks.com. The inmate must send you an invitation or approve your contact request through the TRULINCS terminal inside the facility. Once approved, you can exchange messages for a small per-message fee. FCI Fort Dix's low-security status means CorrLinks access is generally routine.
- How do phone calls work at FCI Fort Dix?
- Phone calls from FCI Fort Dix use ConnectNetwork. Create an account at connectnetwork.com and add funds linked to your phone number. The inmate will call you from facility phones. Low-security inmates at Fort Dix typically have good access to facility phones.
- Is FCI Fort Dix really the largest federal prison in the country?
- By population, yes, FCI Fort Dix consistently has one of the highest inmate counts of any BOP facility in the country, regularly exceeding 4,000. The combination of the main FCI and the satellite camp means the grounds house a very large federal population at relatively low security levels.
- Is video visitation available at FCI Fort Dix?
- No. Remote video visitation is not available at FCI Fort Dix, as the Bureau of Prisons does not offer video visitation at any of its facilities. In-person visits are the alternative and require completing the BOP visitor application process.
- How do I send money to a FCI Fort Dix inmate?
- Deposits go through ConnectNetwork at connectnetwork.com, or by money order via the BOP lockbox system. Western Union Quick Collect and MoneyGram are also accepted at most BOP facilities. Processing takes one to three business days.
Troubleshooting at FCI Fort Dix
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my CorrLinks invite code not working?
- Invite codes expire, and a code only works for the inmate who sent it. Ask the inmate to send a fresh invite, and enter the code exactly as shown. Also confirm the inmate added you to their approved contact list, since messaging cannot start before that step. See our guide: CorrLinks invite code not working
Stay Connected with FCI Fort Dix
Compare all available providers, search for other New Jersey facilities, and find the right communication options for your family. Free, with no account required.