Cuyahoga County Jail
Find messaging, video, and phone options for Cuyahoga County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial
- Inmate Capacity
- 2,000 approx.
- Established
- 1977
- Operated By
- Cuyahoga County Sheriff's Office
Cuyahoga County Jail Inmate Communication Overview
Cuyahoga County Jail is the pretrial detention facility operated by the Cuyahoga County Sheriff's Office in Cleveland, Ohio. Located in downtown Cleveland near the Justice Center complex, it serves as the primary detention facility for people charged with crimes in Cuyahoga County courts. Cleveland is the second-largest city in Ohio and the county seat of Cuyahoga County. The jail processes thousands of bookings each year and holds a daily population of roughly 1,500 to 2,000 people, the majority awaiting trial. The facility is part of the Cleveland Justice Center, which also houses the county courthouse and Cleveland Municipal Court.
Communication at Cuyahoga County Jail is managed through Securus Technologies, which provides phone calls, video visitation, and messaging services. Families create a Securus account at securustech.net to access all available services. For phone calls, setting up a Securus AdvancePay account linked to your phone number allows you to receive inmate-initiated calls. Remote video visits are available through Securus and can be scheduled in advance. Electronic messaging is also available. Commissary deposits can be processed through Securus or through separate deposit services accepted by the facility.
Cuyahoga County Jail uses Securus, which is distinct from the Ohio DOC state prison system. Ohio state prisons use JPay and GTL. If someone serving time at Cuyahoga County is convicted and transferred to an Ohio state correctional institution, communication platforms will change and new accounts will be needed. The Ohio DOC offender search and the Cuyahoga County inmate search are two separate tools — use the county search for county jail information and the state search for Ohio prison information. Confirming current jurisdiction and location before setting up accounts saves time and prevents funding the wrong system.
Facility Information
Contact details and location information for this correctional facility.
Address
1215 West Third Street, Cleveland, OH 44113
Main Phone
(216) 443-6000
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Cuyahoga County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: Securus
Electronic messaging via Securus. Messages monitored by jail staff.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Remote video visits available through Securus. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Physical photo mail subject to Cuyahoga County restrictions. No digital photo service.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus AdvancePay account to receive inmate-initiated calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: Securus
Commissary deposits via Securus. Separate from phone account funding.
Communication Providers at Cuyahoga County Jail
These providers operate communication services at this facility. Each may cover different services.
Securus
Primary provider for Cuyahoga County Jail phone, video, messaging, and commissary deposits.
Learn More About SecurusCommunication Rules at Cuyahoga County Jail
- Securus serves Cuyahoga County Jail. Ohio state prisons use JPay and GTL instead.
- All calls, messages, and visits are monitored by Cuyahoga County Sheriff's staff.
- Phone and commissary accounts are maintained separately in Securus.
- Video visits require advance scheduling.
- Senders must be on the approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Cuyahoga County Jail
Common questions from families about communication at this facility.
- How do I contact someone at Cuyahoga County Jail?
- All communication services are through Securus. Create an account at securustech.net or through the Securus app. Set up a prepaid AdvancePay account for phone calls, and use the same account for video visits, messaging, and commissary deposits.
- Can I do a video visit with someone at Cuyahoga County Jail?
- Yes, remote video visits are available through Securus. Log into your account, search for Cuyahoga County Jail, and select an available time slot. Schedule in advance as popular slots fill quickly.
- What changes if someone is transferred from Cuyahoga County to an Ohio state prison?
- Ohio state prisons (ODRC) use JPay for messaging and money, and GTL for phone and video. Securus will no longer be the correct platform. Create JPay and GTL accounts when a transfer is anticipated. Remaining Securus funds do not transfer — contact Securus about refund options.
- How do I find if someone is currently in Cuyahoga County Jail?
- The Cuyahoga County Sheriff's Office provides an inmate search at sheriff.cuyahogacounty.us. You can search by name to confirm current custody status. The county search and the Ohio DOC search are separate tools for separate systems.
- How do I send money to a Cuyahoga County Jail inmate?
- Commissary deposits are processed through Securus. Log into your account and navigate to money transfer. You can add funds via debit or credit card. Commissary and phone funds are held in separate accounts within Securus.
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