Cass County Jail
Find messaging, video, and phone options for Cass County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- Not available
- Established
- Not available
- Operated By
- Cass County Sheriff's Office, Corrections Division
Cass County Jail Inmate Communication Overview
Cass County Jail is located in Fargo, North Dakota's largest city, and operates under the Cass County Sheriff's Office corrections division. It serves as the main jail for Fargo and the surrounding communities in Cass County, holding people awaiting trial as well as those serving shorter county sentences. Because Fargo is a regional hub for eastern North Dakota, the jail also processes people booked from smaller nearby towns.
Families reach someone at Cass County Jail through two main services. GettingOut handles electronic messaging, digital photo sharing, and money transfers, all through a single online account. Securus handles phone calls and video visitation. To send a message, create a GettingOut account and search for the person using their name and booking information. To talk by phone, fund a Securus account so you can accept calls placed from the jail's phone system.
Fargo sits close to the Minnesota border, so the jail serves families from both states in the surrounding metro area. In-person visiting hours and rules can change, so it helps to check the Cass County corrections page or call ahead before planning a visit. People sentenced to longer terms are typically transferred to a North Dakota Department of Corrections and Rehabilitation facility, where a different communication provider setup usually applies.
Facility Information
Contact details and location information for this correctional facility.
Address
450 34th Street South, Fargo, ND 58103
Main Phone
(701) 271-2900
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Communication Options
Available communication services at Cass County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: GettingOut
Messages are reviewed by jail staff before delivery.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Video visits can be scheduled in advance through your Securus account.
Photo Sharing
Send approved digital or physical photos.
Provider: GettingOut
Digital photos can be attached to messages sent through GettingOut.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus account to accept calls from the jail.
Money Transfer
Send funds to commissary or phone accounts.
Provider: GettingOut
Add commissary funds through GettingOut.
Communication Providers at Cass County Jail
These providers operate communication services at this facility. Each may cover different services.
GettingOut
Handles messaging, photo sharing, and money transfers for Cass County Jail.
View GettingOut ServicesSecurus
Handles phone calls and video visitation for Cass County Jail.
View Securus ServicesCommunication Rules at Cass County Jail
- GettingOut handles messaging, photos, and money. Securus handles phone and video.
- All communication is subject to monitoring by jail staff.
- You need the inmate's full name and booking information to locate their account.
- In-person visiting hours can change, so confirm current details before visiting.
- After transfer to a North Dakota DOCR facility, a different provider setup usually applies.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Cass County Jail
Common questions from families about communication at this facility.
- How do I message someone at Cass County Jail?
- Create a GettingOut account and search for the person using their name and booking number. Messages are reviewed by jail staff before delivery.
- How do I call someone at Cass County Jail?
- Set up a Securus account and add funds. This lets you accept calls placed from the jail's phone system.
- Is video visitation available at Cass County Jail?
- Yes, through Securus. Log into your account, search for the facility, and choose an available time slot in advance.
- How do I find out if someone is in custody at Cass County Jail?
- Call the jail directly at (701) 271-2900, available 24 hours a day, or check the inmate information available through Cass County's corrections page.
- What happens if someone is sentenced to a North Dakota state prison from Cass County?
- People sentenced to longer terms are typically transferred to a North Dakota Department of Corrections and Rehabilitation facility. Communication providers can differ there, so check the new facility's setup right after a transfer.
- What information does the Cass County Jail roster show?
- The official Cass County inmates-in-custody roster lists people currently held at the jail with booking details. If someone does not appear, call the jail directly, since the roster updates as bookings change.
- How do I send mail to someone at Cass County Jail?
- Address mail with the person's full name, care of Cass County Jail, 450 34th Street South, Fargo, ND 58103. Include the full name so mail reaches the right person.
- How do I schedule a video visit at Cass County Jail?
- Schedule video visits through your Securus account. You must be on the inmate's approved visitor list. Book in advance, since same-day visits are generally not available.
- How do I find bail or bond information for someone at Cass County Jail?
- Check the official Cass County inmates-in-custody roster for booking and bond details. For posting bond, contact the jail for the current process and accepted payment methods.
Troubleshooting at Cass County Jail
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support. For Securus, support can be reached at 972-734-1111 after repeated failed calls.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
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