Burleigh County Jail
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- Facility Type
- County Facility
- Security Level
- Pretrial / Sentenced
- Inmate Capacity
- 555 approx.
- Established
- Not available
- Operated By
- Burleigh County Sheriff's Office
Burleigh County Jail Inmate Communication Overview
Burleigh County Jail, now known as the Burleigh/Morton County Detention Center, is the county detention facility in Bismarck, North Dakota, operated by the Burleigh County Sheriff's Office. With about 555 beds, it is the largest county jail in North Dakota. The ND Department of Corrections and Rehabilitation contracted 120 beds there in 2025 for minimum security state inmates.
Phone calls at Burleigh County Jail run through Reliance Telephone. Only phone time purchased through Reliance can be used in the Detention Center. The video and messaging vendors are not confirmed.
Visitation follows county rules. Visitors must be approved and bring valid photo identification. All calls and visits are monitored and recorded.
Facility Information
Contact details and location information for this correctional facility.
Address
4000 Apple Creek Road, Bismarck, ND 58504
Main Phone
(701) 255-3113
Administrative line — not for inmate calls
Visit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Name, ID Number Burleigh/Morton County Detention Center 4000 Apple Creek Road Bismarck, ND 58504
Include the inmate name and ID on all mail.
Visiting Hours
Visiting hours vary by housing unit; confirm the current schedule with the facility before traveling.
Bail / Bond
Bail is set by the court, not the facility. Contact the court or a licensed bail bondsman for bond amounts and posting procedures. The facility cannot set or change bail.
Communication Options
Available communication services at Burleigh County Jail.
Messaging
Electronic messages to and from the inmate.
Messaging options are not confirmed. Ask the facility which vendor, if any, handles electronic messages.
Video Calls
Remote or in-person video visitation.
Video visitation availability is not confirmed. Check with the facility.
Photo Sharing
Send approved digital or physical photos.
Photo sharing options are not confirmed. Confirm with the facility.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Reliance Telephone
Phone calls through Reliance Telephone. Only phone time purchased through Reliance can be used.
Money Transfer
Send funds to commissary or phone accounts.
Deposit options are not confirmed. Confirm the current method with the facility before sending money.
Communication Providers at Burleigh County Jail
These providers operate communication services at this facility. Each may cover different services.
Reliance Telephone
Reliance Telephone provides phone service. Only phone time purchased through Reliance can be used in the Detention Center.
Communication Rules at Burleigh County Jail
- Confirm the current phone and video vendor with the facility before creating any paid account.
- Visitors must be approved and bring a valid government-issued photo ID.
- Follow the county dress code. Inappropriate clothing will get your visit denied.
- All calls and visits are monitored and recorded.
- Confirm visiting hours before traveling, since schedules vary.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Burleigh County Jail
Common questions from families about communication at this facility.
- Which company handles phone calls at Burleigh County Jail?
- Phone calls run through Reliance Telephone. Only phone time purchased through Reliance can be used.
- How do I visit someone at Burleigh County Jail?
- Visitors must be approved. Bring valid photo ID and follow county visiting rules. Confirm visiting hours before traveling.
- Is Burleigh County Jail the largest county jail in North Dakota?
- Yes. With about 555 beds, the Burleigh/Morton County Detention Center is the largest county jail in North Dakota.
- How do I find out if someone is in Burleigh County Jail?
- Call the Burleigh County Sheriff's Office detention center with the inmate's full name and date of birth to confirm custody. The ND DOCR offender search covers state prison residents, not county jail detainees.
- What is the mailing address for an inmate at Burleigh County Jail?
- Address mail to: Inmate Name, ID Number, Burleigh/Morton County Detention Center, 4000 Apple Creek Road, Bismarck, ND 58504.
- Can I call an inmate at Burleigh County Jail?
- No. Inmates make outgoing calls only; you cannot call an inmate directly. Phone calls run through Reliance Telephone.
- How do I stop or block calls from an inmate at Burleigh County Jail?
- Contact Reliance Telephone to block calls from the jail, or ask the inmate to remove your number from their approved call list.
- How does bail work at Burleigh County Jail?
- Bail is set by the court, not the jail. Contact the court or a licensed bail bondsman for bond amounts and posting procedures. The jail cannot set or change bail.
- What should I bring to a visit at Burleigh County Jail?
- Bring a valid government-issued photo ID and make sure you are on the inmate's approved visitor list. Follow the facility dress code; inappropriate clothing will get your visit denied.
Troubleshooting at Burleigh County Jail
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
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