Miami-Dade CountyJail & Prison Communication Directory

Miami-Dade County operates a major detention system through the Miami-Dade Corrections and Rehabilitation Department, which manages several facilities across the county. The Turner Guilford Knight Correctional Center and the Pre-Trial Detention Center are among the primary holding facilities, supplemented by the Pretrial Detention Center and several work release and transitional centers. The system serves one of the most diverse populations in the country, and communication access for families — many of whom are navigating the process in multiple languages — is a consistent challenge.

The Miami-Dade county jail system has contracts with GTL for phone and video services, providing families with access to remote video visitation in addition to traditional phone calls. Accounts are managed separately from any state or federal facilities in the area, so a family with a loved one at the Turner Guilford Knight facility will need a GTL account rather than a JPay or Securus account. Florida Department of Corrections state facilities, while not directly county-operated, may be located within the county and use JPay as their primary messaging and money transfer platform. The Federal Detention Center Miami handles federal pretrial and sentenced inmates and uses CorrLinks for electronic messaging.

This guide brings communication information for Miami-Dade County correctional facilities together in one place. Whether you are trying to contact someone at a county jail, a state facility, or a federal detention center, this directory helps you identify the right provider, understand what services are available, and start the setup process without having to search through multiple agencies or call facilities directly for basic information.