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Inmate Text App

Miami-Dade County Jail and Prison Communication Guide

Find the correct messaging, phone call, video visitation, and money transfer provider for correctional facilities in Miami-Dade County, Florida. Using the wrong provider is the most common mistake families make. This directory shows you exactly which platform to use before you sign up.

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Miami-Dade County operates one of the largest jail systems in the United States through the Miami-Dade Corrections and Rehabilitation Department (MDCR). Major facilities include Turner Guilford Knight Correctional Center (TGK) at 7000 NW 41st Street Miami FL 33166, Metro West Detention Center at 13850 NW 41st Street Miami FL 33178, and the Pre-Trial Detention Center (PDC) at 1321 NW 13th Street Miami FL 33125. GTL ViaPath ConnectNetwork handles phone calls and video visitation at all Miami-Dade county jail facilities.

To receive phone calls from any Miami-Dade county jail, create a free GTL ConnectNetwork account at connectnetwork.com or call 877-650-4249. The inmate must add your number to their approved call list. For video visits at Turner Guilford Knight, register with GTL at connectnetwork.com. Allow up to 24 hours for processing. For video visit questions contact MDCR Inmate Visitation at 786-263-4119. Remote video visits are available for friends and family. In-person visits are available Monday through Saturday with sign-in at least 15 minutes before scheduled time.

Money transfers to Miami-Dade inmate accounts go through TouchPay using facility number 233101. Deposits must include the inmate name and inmate ID number. For inmate search and booking information use the Miami-Dade Corrections inmate search at miamidade.gov/corrections or call the Detention Office at 305-375-5100. TGK direct line is 786-263-5600. Metro West direct line is 786-263-7000.

Which provider handles phone calls at Miami-Dade county jails?

GTL ViaPath ConnectNetwork handles phone calls at all Miami-Dade Corrections and Rehabilitation Department facilities including Turner Guilford Knight (TGK), Metro West Detention Center, and the Pre-Trial Detention Center. Create a free ConnectNetwork account at connectnetwork.com or call 877-650-4249. You need the inmate ID number to set up the account.

What is Turner Guilford Knight (TGK) and how do I contact someone there?

Turner Guilford Knight Correctional Center (TGK) is Miami-Dade's largest pretrial holding facility located at 7000 NW 41st Street Miami FL 33166. TGK has a capacity of approximately 1,300 inmates. Phone: 786-263-5600. Phone calls use GTL ConnectNetwork. Video visits require GTL registration at connectnetwork.com. Money deposits go through TouchPay using facility number 233101. For video visit questions call MDCR Inmate Visitation at 786-263-4119.

What is the most common mistake Miami-Dade jail families make?

Sending money through the wrong provider is very common. Miami-Dade uses TouchPay with facility number 233101 for inmate deposits, not JPay. Using JPay for Miami-Dade deposits will cause delays. Also, for GTL video visitation at TGK, professional visitors including attorneys must complete a separate application. Friends and family use the standard GTL ConnectNetwork registration. Allow up to 24 hours for video visit account approval.

Communication Providers in Miami-Dade County

These providers serve facilities in Miami-Dade County. The correct provider depends on the specific facility.

GTL
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JPay
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Securus
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CorrLinks
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Correctional Facilities in Miami-Dade County

Select a facility to find the correct provider and communication options for that specific location.

Turner Guilford Knight Correctional CenterView communication guide →Miami-Dade County JailView communication guide →Federal Detention Center MiamiView communication guide →

Frequently Asked Questions for Miami-Dade County

What is Turner Guilford Knight (TGK) correctional center?▼
Turner Guilford Knight Correctional Center (TGK) is Miami-Dade County's largest pretrial holding facility located at 7000 Northwest 41st Street, Miami, FL 33166. TGK is operated by the Miami-Dade Corrections and Rehabilitation Department (MDCR) and houses approximately 1,300 inmates. Phone: 786-263-5600. GTL ViaPath ConnectNetwork handles phone calls and video visits.
Which provider handles phone calls at Miami-Dade jails?▼
GTL ViaPath ConnectNetwork handles phone calls at all Miami-Dade county jail facilities including Turner Guilford Knight (TGK), Metro West Detention Center, and the Pre-Trial Detention Center. Create a free account at connectnetwork.com or call 877-650-4249. You need the inmate ID number to set up the account.
How do I set up GTL video visitation at Turner Guilford Knight?▼
Register and create a GTL account at connectnetwork.com. Allow up to 24 hours for processing after registration. Once approved you can schedule remote video visits. For questions contact MDCR Inmate Visitation at 786-263-4119. Public visits at TGK are available Monday through Saturday. Visitors must sign in at least 15 minutes before their scheduled visit.
How do I send money to someone at a Miami-Dade jail?▼
Money transfers to Miami-Dade inmate accounts go through TouchPay using facility number 233101. Deposits must include the inmate name and inmate ID number. Do not use JPay for Miami-Dade deposits. Deposits made at inmate intake are posted to the inmate trust account for commissary purchases and self-bonding.
What is TGK phone calls and how do I receive them?▼
TGK phone calls are outgoing calls from inmates at Turner Guilford Knight using the GTL ConnectNetwork phone system. Create a free ConnectNetwork AdvancePay account at connectnetwork.com, add your phone number, and fund the account. The inmate must add your number to their approved call list. Call GTL at 877-650-4249 for setup help.
How do I find someone in a Miami-Dade county jail?▼
Use the Miami-Dade Corrections inmate search at miamidade.gov/corrections. You can also call the Detention Office at 305-375-5100 or TGK directly at 786-263-5600. For Metro West call 786-263-7000. For general inquiries about custody status, recent transfers, or release information call 786-263-5341.
What are the Miami-Dade county jail facilities?▼
Miami-Dade operates three main jail facilities. Turner Guilford Knight (TGK) at 7000 NW 41st Street Miami FL 33166, phone 786-263-5600. Metro West Detention Center at 13850 NW 41st Street Miami FL 33178, phone 786-263-7000. Pre-Trial Detention Center (PDC) at 1321 NW 13th Street Miami FL 33125. All use GTL ConnectNetwork for phone calls and video visits.
Is Miami-Dade GTL video visitation available at home?▼
Yes. Miami-Dade Corrections offers remote video visitation for friends and family using GTL ConnectNetwork. Register at connectnetwork.com and allow up to 24 hours for processing. Once approved you can schedule remote video visits from home. Attorneys and professional visitors must complete a separate application. For questions call MDCR Inmate Visitation at 786-263-4119.

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