Iowa Prison Communication Directory
Find messaging, video, and phone options for Iowa correctional facilities. Compare providers and discover what's available at any facility. Free, no account required.
Iowa Inmate Communication Overview
Iowa operates its state prison system through the Iowa Department of Corrections (IDOC). GTL ViaPath Technologies through ConnectNetwork handles phone calls at Iowa state correctional institutions. Contact ConnectNetwork at 800-483-8314 or visit connectnetwork.com. Iowa is not among the states that offer free phone calls at state prisons. The IDOC number is required for all communication accounts and mail. Use the Iowa Offender Search at doc.iowa.gov to find the IDOC number and current facility.
Iowa state facilities include the Iowa State Penitentiary in Fort Madison, the Anamosa State Penitentiary in Anamosa, and several correctional release centers across the state. All non-privileged calls at Iowa state facilities are monitored and recorded. Money can be deposited to Iowa inmate trust accounts through JPay at jpay.com or other approved methods. Three-way calling and call forwarding are prohibited and result in immediate call termination.
Iowa county jails use their own phone vendors independently from Iowa DOC state facilities. Polk County Jail in Des Moines uses Securus Technologies. Black Hawk County Jail in Waterloo uses its own contracted provider. Always confirm the specific provider for each county facility before setting up any account. Visitor applications at Iowa DOC facilities require background checks and take several weeks to process.
Which provider do Iowa state prison families use?
GTL ViaPath Technologies through ConnectNetwork handles phone calls at Iowa state facilities. Contact ConnectNetwork at 800-483-8314 or visit connectnetwork.com. JPay handles money deposits at jpay.com. Use the Iowa Offender Search at doc.iowa.gov to find the IDOC number and current facility. Polk County Jail in Des Moines uses Securus, not ConnectNetwork.
What is the IDOC number and how do I find it?
The IDOC number is the identification number assigned to every person in Iowa DOC custody. You need it for ConnectNetwork and JPay account setup and for all mail. Find it through the Iowa Offender Search at doc.iowa.gov or ask your loved one to provide it. The IDOC number is different from any court case number or county booking number.
What is the most common mistake Iowa prison families make?
Using the wrong provider for county jails is very common. ConnectNetwork serves Iowa DOC state prisons but Iowa county jails use different vendors. Polk County Jail in Des Moines uses Securus. Families who set up ConnectNetwork accounts for Polk County will not receive calls. Always confirm the specific provider for each county facility before setting up accounts.
Iowa Facility Breakdown
Correctional facilities by type across the state.
Counties Covered
Major counties in Iowa with correctional facilities.
County detail pages are under development and will be available soon.
Communication Providers in Iowa
These providers serve correctional facilities across the state. Availability varies by facility.
JPay
Messaging, photo sharing, and money transfer for Iowa Department of Corrections state facilities.
View JPay GuideSecurus
Phone and video calling at Iowa state prisons and county detention facilities.
View Securus GuideCorrLinks
Email communication for federal Bureau of Prisons facilities serving Iowa.
View CorrLinks GuideFeatured Iowa Facilities
Sample correctional facilities with communication information. Full facility list coming soon.
Iowa Inmate Communication FAQ
Which provider do I use for Iowa state prison phone calls?▼
Are phone calls free at Iowa state prisons?▼
How do I send money to someone at an Iowa state prison?▼
Which provider does Polk County Jail in Des Moines use?▼
How do I find someone in an Iowa state prison?▼
What are the phone call rules at Iowa state prisons?▼
Do Iowa county jails use the same provider as state prisons?▼
What happens when my loved one transfers from an Iowa county jail to a state prison?▼
Communication Options in Iowa
Browse every way families stay connected with incarcerated loved ones.
Find All Iowa Communication Options
Search 98+ correctional facilities across Iowa. Discover which providers serve each facility and what messaging, video, and phone options are available. Free, with no account required.