Jefferson County Jail
Find messaging, video, and phone options for Jefferson County Jail. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- County Facility
- Security Level
- Pretrial
- Inmate Capacity
- 1,200 approx.
- Established
- 1982
- Operated By
- Jefferson County Sheriff's Office
Jefferson County Jail Inmate Communication Overview
Jefferson County Jail is the pretrial detention facility operated by the Jefferson County Sheriff's Office in Birmingham, Alabama. Located in downtown Birmingham, it serves as the primary detention facility for people charged with crimes in Jefferson County courts. Birmingham is the most populous city in Alabama and the seat of Jefferson County, and the jail handles a large volume of bookings from across the county's metropolitan area. Most people held at the facility are awaiting court dates on charges filed in Jefferson County courts.
Communication at Jefferson County Jail is managed through Securus Technologies, which provides phone calls, video visitation, and messaging services. Families create a Securus account at securustech.net to access all available communication services. For phone calls, setting up a Securus AdvancePay account linked to your phone number allows you to receive inmate-initiated calls. Remote video visits are available and can be scheduled in advance through the Securus platform. Electronic messaging through Securus delivers communications electronically within the facility.
Jefferson County Jail uses Securus, which is distinct from Alabama state prisons. Alabama DOC facilities, including Holman Correctional Facility, use JPay and GTL. If someone held at Jefferson County is convicted and later transferred to an Alabama state prison, communication platforms will change and new accounts will be needed. Confirming the current facility and jurisdiction, county versus state, before setting up accounts ensures you are using the right provider. The Jefferson County Sheriff's Office provides an inmate search to confirm current booking status.
Facility Information
Contact details and location information for this correctional facility.
Address
2200 8th Avenue North, Birmingham, AL 35203
Main Phone
(205) 325-5300
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Bail / Bond
The Sheriff Inmate Inquiry record for each booking shows the bond type and bond amount, including cash bonds and Good Bonds posted through a licensed bondsman.
Communication Options
Available communication services at Jefferson County Jail.
Messaging
Electronic messages to and from the inmate.
Provider: Securus
Electronic messaging via Securus. Messages monitored by jail staff.
Video Calls
Remote or in-person video visitation.
Provider: Securus
Remote video visits available through Securus. Schedule in advance.
Photo Sharing
Send approved digital or physical photos.
Physical photo mail subject to Jefferson County restrictions. No digital service.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: Securus
Fund a Securus AdvancePay account to receive inmate-initiated calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: Securus
Commissary deposits via Securus. Separate from phone account funding.
Communication Providers at Jefferson County Jail
These providers operate communication services at this facility. Each may cover different services.
Securus
Primary provider for Jefferson County Jail phone, video, messaging, and commissary.
View Securus ServicesCommunication Rules at Jefferson County Jail
- Securus serves Jefferson County Jail. Alabama state prisons use JPay and GTL instead.
- All calls, messages, and visits are monitored by Jefferson County Sheriff's staff.
- Phone and commissary accounts are separate within Securus.
- Video visits require advance scheduling.
- Senders must be on the approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Jefferson County Jail
Common questions from families about communication at this facility.
- How do I contact someone at Jefferson County Jail?
- All communication services, phone, video, messaging, and money, are through Securus. Create an account at securustech.net or through the Securus app. For phone calls, set up a prepaid AdvancePay account linked to your phone number.
- Can I do a video visit with someone at Jefferson County Jail?
- Yes, remote video visits are available through Securus. Log into your account, navigate to video visitation, search for Jefferson County Jail, and select an available time slot. Schedule in advance.
- What changes if my loved one is transferred to an Alabama state prison?
- Alabama DOC state prisons use JPay for messaging, photos, and money, and GTL for phone calls and video. Securus will no longer apply. Create JPay and GTL accounts when a state transfer is anticipated to avoid communication gaps. Remaining Securus funds do not transfer.
- How do I find out if someone is in Jefferson County Jail?
- The Jefferson County Sheriff's Office provides an inmate search online. Search by name to confirm current booking status and facility information. Verifying the current location before setting up accounts prevents funding the wrong provider.
- How do I send money to a Jefferson County Jail inmate?
- Commissary deposits are processed through Securus. Log into your account and use the money transfer section. You can add funds via debit or credit card. Commissary and phone funds are held in separate Securus accounts.
- How do I find someone at Jefferson County Jail?
- Use the Jefferson County Sheriff Inmate Inquiry at sheriff.jccal.org/NewWorld.InmateInquiry/AL0010000 and search by name, subject number, or booking number. The record shows custody status, bond amounts, charges, and court information.
- How do I post bond at Jefferson County Jail?
- Bond type and amount appear on the Inmate Inquiry record for each booking. Bonds include cash bonds and Good Bonds posted through a licensed bondsman. Check the record first so you know the exact bond before arranging payment.
- Can I call an inmate at Jefferson County Jail?
- No. Inmates cannot receive incoming calls. They place outgoing calls through the Securus phone system. Set up a Securus AdvancePay account linked to your phone number to receive calls.
- Can I send mail to someone at Jefferson County Jail?
- Yes. Include the inmate full name and subject or booking number on the envelope. All mail is inspected for contraband. Do not send cash, contraband, or prohibited items.
Troubleshooting at Jefferson County Jail
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support. For Securus, support can be reached at 972-734-1111 after repeated failed calls.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
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