Green Bay Correctional Institution
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- Facility Type
- State Facility
- Security Level
- Maximum
- Inmate Capacity
- 1,400 approx.
- Established
- 1898
- Operated By
- Wisconsin Department of Corrections (WDOC)
Green Bay Correctional Institution Inmate Communication Overview
Green Bay Correctional Institution is Wisconsin's primary maximum-security state prison, operated by the Wisconsin Department of Corrections and located in the city of Green Bay in Brown County in northeastern Wisconsin, roughly 110 miles north of Milwaukee. Established in 1898, GBCI houses adult male inmates at maximum security classification and is one of the central institutions in the Wisconsin DOC system. The facility sits within the city limits of Green Bay, Wisconsin's third-largest city and home of the Green Bay Packers NFL franchise. The city's northeastern location along Lake Michigan and the Fox River makes it accessible from both Milwaukee and the Fox Valley communities.
Communication at Green Bay Correctional Institution follows Wisconsin DOC provider contracts. JPay handles electronic messaging, photo sharing, and money transfers. Families create a JPay account and add the inmate using their Wisconsin DOC number to begin correspondence. GTL manages phone calls and video visitation under the Wisconsin DOC statewide contract. The two-platform model applies: JPay for messaging and money, GTL for phone and video. As with other Wisconsin state facilities, these are separate accounts requiring separate funding.
Green Bay's location in northeastern Wisconsin puts it about 110 miles north of Milwaukee — roughly an hour and 45 minutes on I-43. For families in the Fox Cities — Appleton, Oshkosh, Fond du Lac — the facility is 30 to 60 miles south, making visits accessible. For Madison-area families, the drive north is about 140 miles, roughly two hours. For families in northern Wisconsin, the facility is actually more accessible than Milwaukee-area prisons. Wisconsin DOC accounts work system-wide and carry over to any other Wisconsin facility if an inmate is transferred.
Facility Information
Contact details and location information for this correctional facility.
Address
2935 S. Military Avenue, Green Bay, WI 54307
Main Phone
(920) 432-4877
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Green Bay Correctional Institution.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires Wisconsin DOC number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits available. Schedule in advance through GTL.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay. Subject to WDOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Green Bay Correctional Institution
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Uses Wisconsin DOC number.
Learn More About JPayGTL
Phone calls and video visitation under the Wisconsin DOC statewide contract.
Learn More About GTLCommunication Rules at Green Bay Correctional Institution
- JPay and GTL are separate platforms. Messaging stamps and phone funds are not interchangeable.
- Messages are reviewed by WDOC staff before delivery.
- WDOC system-wide accounts carry over if the inmate transfers to another Wisconsin facility.
- Video visits must be scheduled in advance through GTL.
- Senders must be on the inmate's approved contact list.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Green Bay Correctional Institution
Common questions from families about communication at this facility.
- How do I message someone at Green Bay Correctional Institution?
- Create a JPay account at jpay.com and add the inmate using their Wisconsin DOC number. Purchase stamps and compose your message. WDOC staff review messages before delivery, typically within 24 to 48 hours.
- How do I set up phone calls from Green Bay CI?
- Phone calls use GTL. Create an account at telmate.com or through the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate calls you from facility phones.
- How far is Green Bay CI from Milwaukee?
- Green Bay Correctional Institution is in Green Bay, about 110 miles north of Milwaukee on I-43 — roughly an hour and 45 minutes. For families in the Fox Cities — Appleton, Oshkosh — the facility is 30 to 60 miles south. For Madison families, the drive is about 140 miles north, taking around two hours.
- Is video visitation available at Green Bay Correctional Institution?
- Yes, through GTL. Log into your GTL account, search for Green Bay Correctional Institution, and select an available slot. Book at least 24 to 48 hours in advance.
- How do I send money to a Green Bay CI inmate?
- Trust account deposits are made through JPay. Log in, go to Send Money, and select Green Bay Correctional Institution. Add funds via debit or credit card. Processing typically takes one to two business days.
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