Folsom State Prison
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- Facility Type
- State Facility
- Security Level
- Level II / IV
- Inmate Capacity
- 3,100 approx.
- Established
- 1880
- Operated By
- California Department of Corrections and Rehabilitation (CDCR)
Folsom State Prison Inmate Communication Overview
Folsom State Prison is one of California's most historically significant correctional facilities, located in the foothills of the Sierra Nevada about 20 miles northeast of Sacramento in Sacramento County. Opened in 1880, it is the second-oldest prison in California and housed the state's death row for many decades. The facility became widely known through Johnny Cash's 1968 live album recorded there. Today, Folsom houses male inmates at Level II and Level IV security classifications under the California Department of Corrections and Rehabilitation, with a reputation for active educational and vocational programming compared to higher-security facilities.
Communication at Folsom operates through the standard CDCR provider contracts. JPay handles electronic messaging, photo sharing, and money transfers for inmates at the facility. Families can send messages and digital photos through their JPay account using the inmate's CDCR identification number. GTL manages phone calls and video visitation. For phone calls, families set up a GTL AdvancePay or Direct Bill account linked to their phone number. Video visits are available remotely through GTL and can be scheduled in advance through the GTL website or app. Compared to higher-security facilities like Pelican Bay, Folsom has broader communication access given its lower-security Level II population.
One practical note for families: Sacramento County and the broader Sacramento area have good transit access to Folsom, making in-person visits more feasible than at remote facilities. However, many families still rely primarily on electronic communication between in-person visits, and having active JPay and GTL accounts allows for more frequent contact. Money transfers through JPay for commissary are a common way families support incarcerated loved ones with personal items beyond what the state provides. Understanding both platforms — JPay for messaging and money, GTL for phone and video — gives families the full range of available options.
Facility Information
Contact details and location information for this correctional facility.
Address
300 Prison Road, Represa, CA 95671
Main Phone
(916) 985-2561
Administrative line — not for inmate calls
Official Website
Visit official siteCommunication Options
Available communication services at Folsom State Prison.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Full JPay messaging available. Requires CDCR ID number.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Remote video visits via GTL. Schedule in advance through the GTL website or app.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photo submission through JPay. Standard CDCR content guidelines apply.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated phone calls via GTL. Fund AdvancePay account to receive calls.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account and phone account deposits available through JPay and GTL respectively.
Communication Providers at Folsom State Prison
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account money deposits.
Learn More About JPayGTL
Phone calls and remote video visitation. AdvancePay or Direct Bill accounts accepted.
Learn More About GTLCommunication Rules at Folsom State Prison
- All electronic messages and calls are subject to CDCR monitoring and review.
- JPay (messaging/money) and GTL (phone/video) are separate accounts. Funds do not transfer between them.
- Photos submitted via JPay must comply with CDCR content guidelines.
- Video visits must be scheduled in advance through GTL.
- Inmate-initiated calls only. Families cannot call the facility to speak with an inmate directly.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions — Folsom State Prison
Common questions from families about communication at this facility.
- How do I send a message to someone at Folsom State Prison?
- Electronic messaging at Folsom is through JPay. Create a free account at jpay.com, add the inmate using their CDCR ID number, and purchase stamps to send messages. Messages are typically reviewed by CDCR staff and delivered within 24 to 48 hours.
- How do I set up video visitation at Folsom?
- Video visits at Folsom State Prison are managed by GTL. Create an account at telmate.com or through the GTL app, search for Folsom State Prison, and select an available time slot. Video visits must be scheduled in advance. Same-day bookings are not available. You will need a device with a camera and the inmate's CDCR number.
- Can I send photos to someone at Folsom?
- Yes, digital photos can be sent through JPay. After logging in to your account, navigate to the photo section and upload your image. Photos must comply with CDCR content guidelines: no inappropriate content, no depictions of violence, and no images that could compromise safety. Approved photos are typically delivered within a few business days.
- How do I add money for phone calls from Folsom?
- Phone calls from Folsom are handled by GTL. Set up a GTL AdvancePay account at telmate.com or through the app using your phone number. Add funds, and the inmate can call your number directly from facility phones. Calls are inmate-initiated only.
- What is the difference between JPay and GTL, and do I need both?
- JPay handles messaging, photo sharing, and money transfers for the inmate's trust account. GTL handles phone calls and video visitation. They are completely separate platforms with separate accounts. If you want to use all available communication options at Folsom, you will need accounts on both platforms. Funds on JPay cannot be used for phone calls, and GTL phone funds cannot be used for messaging.
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