Florida State Prison
Find messaging, video, and phone options for Florida State Prison. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- State Facility
- Security Level
- Close / Maximum
- Inmate Capacity
- 1,400 approx.
- Established
- 1961
- Operated By
- Florida Department of Corrections (FDOC)
Florida State Prison Inmate Communication Overview
Florida State Prison is a close and maximum-security state correctional facility operated by the Florida Department of Corrections, located in Bradford County near the town of Raiford in northeastern Florida. It is one of the oldest continuously operating state prisons in Florida. The facility houses both close-custody inmates in the general population and Florida's death row for male inmates. Because of the death row population, Florida State Prison is one of the most closely monitored state facilities in the FDOC system. Bradford County is roughly 50 miles southwest of Jacksonville and 60 miles southeast of Tallahassee, in a largely rural part of north-central Florida.
Communication at Florida State Prison operates through the FDOC provider contracts. JPay manages electronic messaging, photo sharing, and money transfers. Families create a JPay account and link the inmate using their Florida DC number to begin sending messages and photos. GTL handles phone calls and video visitation under the Florida DOC contract. For phone calls, families set up a GTL AdvancePay account. Video visits through GTL are available for eligible inmates and can be scheduled remotely, which is practical for families spread across the state or out of state.
Death row inmates at Florida State Prison may face different communication restrictions than general-population inmates. Access to messaging, phone calls, and video visits can depend on housing assignment and program status. Families whose loved one is on death row should confirm current communication access levels with the facility directly rather than assuming standard FDOC rules apply. For general-population inmates in close or maximum custody, the standard FDOC communication setup through JPay and GTL applies. Because JPay and GTL serve the entire Florida DOC system, accounts created for Florida State Prison will work at any other FDOC facility if an inmate is transferred.
Facility Information
Contact details and location information for this correctional facility.
Address
23916 Northwest 83rd Avenue, Raiford, FL 32026
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Communication Options
Available communication services at Florida State Prison.
Messaging
Electronic messages to and from the inmate.
Provider: JPay
Available for general population. Death row access may differ, confirm status directly.
Video Calls
Remote or in-person video visitation.
Provider: GTL
Available for eligible inmates. Death row inmates may have restricted video access.
Photo Sharing
Send approved digital or physical photos.
Provider: JPay
Digital photos via JPay, subject to FDOC content guidelines.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: GTL
Inmate-initiated calls. Death row phone access depends on current status.
Money Transfer
Send funds to commissary or phone accounts.
Provider: JPay
Trust account deposits via JPay for commissary and personal purchases.
Communication Providers at Florida State Prison
These providers operate communication services at this facility. Each may cover different services.
JPay
Electronic messaging, photo sharing, and trust account deposits. Requires Florida DC number.
View JPay ServicesGTL
Phone calls and video visitation under the FDOC statewide contract.
View GTL ServicesCommunication Rules at Florida State Prison
- Death row inmates may have different communication restrictions. Confirm access directly with the facility.
- JPay and GTL are separate platforms, messaging and phone funds do not transfer between them.
- Messages via JPay are reviewed by FDOC staff before delivery.
- FDOC JPay and GTL accounts are system-wide and transfer if the inmate is moved to another FDOC facility.
- Senders must be on the inmate's approved contact list before communication is possible.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: Florida State Prison
Common questions from families about communication at this facility.
- How do I send a message to someone at Florida State Prison?
- Create a JPay account at jpay.com and add the inmate using their Florida Department of Corrections DC number. Purchase stamps and send your message. Staff review messages before delivery, which typically takes 24 to 48 hours.
- How do I set up phone calls from Florida State Prison?
- Phone calls use GTL. Create a GTL account at telmate.com or through the GTL Connect app. Set up a prepaid AdvancePay account linked to your phone number and add funds. The inmate will call you from facility phones.
- Does Florida State Prison house death row inmates?
- Yes. Florida State Prison holds Florida's male death row population. Death row inmates may have different communication access levels than general-population inmates. If your loved one is on death row, confirm their current communication privileges directly with the facility or their legal representative before setting up accounts.
- Can I do a video visit with someone at Florida State Prison?
- Video visits are available for eligible general-population inmates through GTL. Death row inmates may have more restricted video access. For general population, log into your GTL account, search for Florida State Prison, and schedule an available time slot. Book well in advance as slots fill quickly.
- How do I send money to a Florida State Prison inmate?
- Trust account deposits are processed through JPay. Log in, go to Send Money, and select Florida State Prison. Add funds via debit or credit card. JPay processes most deposits within one to two business days.
Troubleshooting at Florida State Prison
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my JPay account blocked?
- A blocked account usually means the inmate blocked contact, the account details do not match, or JPay flagged the account for review. Confirm the inmate's ID and facility, check for an 'inmate blocked' message, and contact JPay support if the block looks like an error. See our guide: JPay account locked
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