FCI Forrest City
Find messaging, video, and phone options for FCI Forrest City. Compare providers and discover what communication services are available. Free, no account required.
- Facility Type
- Federal Facility
- Security Level
- Low / Medium
- Inmate Capacity
- 1,064 approx.
- Established
- 2004
- Operated By
- Federal Bureau of Prisons (BOP)
FCI Forrest City Inmate Communication Overview
FCI Forrest City is part of the Federal Correctional Complex in Forrest City, Arkansas, which includes both a low-security institution and a medium-security institution operating on the same grounds in St. Francis County, in the eastern part of the state. Because both facilities sit at the same complex and share similar names, it's important for families to confirm the exact security level and institution code for their loved one before mailing anything or setting up communication accounts.
Communication across the Forrest City complex follows standard BOP procedures. CorrLinks handles electronic messaging through the TRULINCS system, and the inmate must initiate or approve contact before messages can be exchanged. Phone calls run through ConnectNetwork, the BOP's calling platform. Inmates at the low-security facility generally have somewhat more relaxed phone and movement schedules than those at the medium-security facility, though both follow the same basic communication structure.
Neither institution at the Forrest City complex offers remote video visitation. In-person visits are available at both facilities but require an approved visitor application and background review beforehand. Because the complex houses a large combined population, families should confirm current visiting hours and any facility-specific rules directly through the BOP website before planning a trip.
Facility Information
Contact details and location information for this correctional facility.
Address
1400 Dale Bumpers Road, Forrest City, AR 72335
Main Phone
(870) 494-4200
Administrative line — not for inmate calls
Official Website
Visit official siteVisit and Contact Details
Inmate search, mail, visiting hours, costs, commissary, and bail information for this facility.
Inmate Search
Search inmates on the official roster
Check the spelling of the name carefully, and allow 24 to 72 hours for new arrivals to appear in the roster.
Visiting Hours
Saturdays, Sundays, and federal holidays, 8:00 AM to 3:00 PM. Confirm the schedule with the facility before traveling, since hours can change.
Commissary / Sending Money
Do NOT send money to an inmate using this facility address. All funds sent through the mail must be addressed to a processing center in Des Moines, Iowa. Applies to all Federal inmates
Communication Options
Available communication services at FCI Forrest City.
Messaging
Electronic messages to and from the inmate.
Provider: CorrLinks
Available. Inmate must send the first invitation.
Video Calls
Remote or in-person video visitation.
Remote video visitation is not available at the Forrest City complex.
Photo Sharing
Send approved digital or physical photos.
Physical photos by mail only, subject to BOP content restrictions.
Phone Calls
Inmate-initiated phone calls to approved numbers.
Provider: ConnectNetwork
Inmate-initiated calls. Access can be somewhat more routine at the low-security unit than the medium-security unit.
Money Transfer
Send funds to commissary or phone accounts.
Provider: ConnectNetwork
Trust fund deposits via ConnectNetwork or the BOP money order process.
Communication Providers at FCI Forrest City
These providers operate communication services at this facility. Each may cover different services.
CorrLinks
Federal messaging via TRULINCS/CorrLinks. Inmate must initiate or approve contact.
View CorrLinks ServicesConnectNetwork
BOP phone system and trust fund deposits, shared across the low and medium facilities at the complex.
View ConnectNetwork ServicesCommunication Rules at FCI Forrest City
- CorrLinks contact requires inmate initiation. Create your account first, then wait for the inmate's invitation.
- Confirm the exact institution code (low or medium), since Forrest City has two separate facilities on one complex.
- Remote video visitation is not available. In-person visits require an approved visitor application in advance.
- All BOP communications are monitored under standard Bureau of Prisons policy.
- Phone and commissary accounts are funded separately through ConnectNetwork.
Related Facilities
Other correctional facilities with communication guides.
Frequently Asked Questions: FCI Forrest City
Common questions from families about communication at this facility.
- How do I start messaging someone at FCI Forrest City?
- Create a free account at corrlinks.com. You cannot message first. The inmate must send you an invitation from the TRULINCS terminal or approve a request you submit through the system. Once approved, both sides can exchange messages for a small per-message fee.
- How do phone calls work at FCI Forrest City?
- Phone calls use ConnectNetwork. Create an account at connectnetwork.com and add funds tied to your phone number. The inmate calls you directly, with access that varies slightly between the low and medium-security units.
- Is my family member at the low or medium facility?
- Forrest City has two separate institutions on the same complex. Use the BOP inmate locator at bop.gov/inmateloc to confirm the exact facility, since mailing addresses and daily routines can differ.
- Can I visit someone at FCI Forrest City in person?
- Yes. You must submit a visitor application and pass a background review before being added to the approved visitor list. Processing can take several weeks. Current procedures are available at bop.gov.
- How do I send money to an FCI Forrest City inmate?
- Deposits go through ConnectNetwork at connectnetwork.com, or by mail using the BOP lockbox instructions at bop.gov. Western Union Quick Collect and MoneyGram are also accepted, with processing typically taking one to three business days.
- How do I find or search for an inmate at FCI Forrest City?
- Use the BOP Inmate Locator at bop.gov/inmateloc. Search by full name and register number. Confirm whether the person is at the Low, Medium, or Camp unit, since the complex has three separate units with different routines.
- How do I send mail to an inmate at FCI Forrest City?
- Address mail with the inmate's full name and register number, plus FCI Forrest City and the unit (Low, Medium, or Satellite Camp). Confirm the current inmate mailing address for the correct unit on the BOP facility page before sending.
- What are the visiting hours at FCI Forrest City?
- Visiting is permitted on Saturdays, Sundays, and all federal holidays from 8:00 AM to 3:00 PM, per the facility's official visiting regulations. Visitors must be on the inmate's approved visiting list, and processing stops before the close of visiting hours.
- How do I block or stop calls from an inmate at FCI Forrest City?
- Contact ConnectNetwork and ask to block calls from the facility, or block the number through your own phone carrier. You can also ask the facility to remove your number from the inmate's approved call list.
Troubleshooting at FCI Forrest City
Fix the most common problems families hit with calls, video visits, money, and messaging.
- Why am I not receiving calls from an inmate?
- Inmates can only call out, so you cannot call an inmate directly. If expected calls are not coming through, check your phone's spam or silence-unknown-callers setting, since carriers often block jail numbers. Save the facility's number as a contact, confirm your number is on the inmate's approved list, and check whether your carrier blocks collect or prepaid calls. If several expected calls fail, contact the facility's phone provider support.
- Why is my inmate not showing up in search?
- New arrivals can take 24 to 72 hours to appear in search results, and people in transfer may temporarily disappear from listings. Try alternate spellings and name variations, and make sure you are searching the right system: the federal BOP locator only covers federal inmates, while county and state searches are separate. Some records are withheld for protective custody or sealed cases. If it has been more than a few days, call the facility's records office.
- I sent money but it is not showing in the inmate's account. What should I do?
- Allow processing time first. Electronic deposits can take hours and money orders can take much longer. Check your receipt and confirm the inmate's name and ID matched. Do not send a second payment until the first one is traced, since duplicate payments are hard to reverse. Contact the money-transfer provider's support with your receipt or confirmation number. If the inmate was recently transferred, funds may follow after a delay.
- Why was my video visit cancelled or cut off?
- Most cancellations come from connection problems or conduct-rule violations. Stay in frame, keep your ID ready, follow the dress code, keep other people off camera, and avoid profanity. Visits can also be cancelled for facility lockdowns or schedule changes. For refunds, contact the video provider's support with your visit details.
- What should I do if the facility changed its communications provider?
- Create an account with the new provider, since old accounts and balances do not transfer automatically. Ask the old provider whether refunds are available for unused balances. Confirm the new provider's phone, video, and messaging setup before your next visit or call.
- Why is my CorrLinks invite code not working?
- Invite codes expire, and a code only works for the inmate who sent it. Ask the inmate to send a fresh invite, and enter the code exactly as shown. Also confirm the inmate added you to their approved contact list, since messaging cannot start before that step. See our guide: CorrLinks invite code not working
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