Dallas CountyJail & Prison Communication Directory

Dallas County operates a large detention system centered around the Dallas County Jail, known as the Lew Sterrett Justice Center. The facility sits adjacent to the Frank Crowley Courts Building in downtown Dallas and holds thousands of people on any given day. The Dallas County Sheriff's Department manages the jail system, which also includes the Suzanne Lee Kays Detention Facility and several work release and alternative detention programs. In addition to county facilities, Dallas County is home to state and federal correctional institutions, each governed by separate rules and provider contracts.

Securus Technologies is the primary communication provider for the Dallas County Jail system, handling phone calls and video visitation for the Lew Sterrett facility and associated detention centers. Families who need to contact someone at the county jail will need a Securus account to add phone funds or schedule video visits. Texas Department of Criminal Justice state facilities in the Dallas area use different provider arrangements — JPay and GTL are common at TDCJ state prisons — and those accounts are not interchangeable with county jail accounts. Federal facilities in the county operate under Bureau of Prisons contracts using CorrLinks for messaging.

This guide organizes Dallas County correctional facility and provider information in one place. Whether you need to set up a Securus account for someone at the Lew Sterrett Justice Center, find the right provider for a state facility in the Dallas area, or locate a federal correctional institution in the county, this directory helps you identify the correct platform and get started without unnecessary delays.